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Cursone avatar Cursone commented on July 20, 2024 1

@KolbasovAnton

Баг всё ещё воспроизводится?

На Windows 8.1 и на Windows 10 данный баг воспроизводится.

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Cursone avatar Cursone commented on July 20, 2024

У меня если включен AdGuard 7.16, то F-Secure Freedome VPN 2.69.35.0 не может подключиться к серверам, но если отключить AdGuard 7.16, то F-Secure Freedome VPN 2.69.35.0 без проблем подключается.
PS: Если использовать AdGuard 7.16 и Avira Phantom VPN Pro 2.43.1.16819 одновременно, то проблем никаких нет.

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KolbasovAnton avatar KolbasovAnton commented on July 20, 2024

@IJD910 Greetings! Try any of this actions:

  1. Reset your settings to default (Settings -> General settings).
  2. Turn off any antivirus apps running on your PC.
  3. Un-check "Filter localhost" (Settings -> General settings -> Advanced settings).
  4. If it doesn't help, try our latest nightly version.

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IJD910 avatar IJD910 commented on July 20, 2024

@KolbasovAnton
Followed your instructions but still have the same issue. also did a bit of testing using my own extensive troubleshooting method but without much of success.

Here is what i tried so far.

  1. Downloaded latest windows 10 iso and installed it on a backup drive.
  2. Installed latest version of adguard and f-secure vpn.
  3. Launched adguard and activated the same setup i used when i sent the bug report.
  4. Launched f-secure vpn and tried to connect to Singapore server without any success.
  5. Disabled adguard dns protection and f-secure worked fine.
  6. Visited duckduckgo.com and the site was loaded without any issues.

Connected main drive and repeated step 2 to 5 with same results but when i revisited duckduckgo.com, i received the same old 'Site can't be reached error' and it was fixed by disabling stealth mode in adguard.

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IJD910 avatar IJD910 commented on July 20, 2024

@Cursone Avira Phantom VPN worked for me as well but problem is that i have a 2 year subscription active on f-secure vpn, so i can't exactly switch to another vpn service at least for next 2 years and honestly if i had a choice i would have most likely switched to either Avira Phantom or adguard vpn or some other vpn service provider.

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Cursone avatar Cursone commented on July 20, 2024

@KolbasovAnton

Если отключить ДНС защиту, то все в порядке. Но если она включена, то есть проблема.

Или Вас эта проблема не интересует? Судя по дате последнего сообщения в данной теме.

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Alex-302 avatar Alex-302 commented on July 20, 2024

@Cursone Проверьте, пожалуйста, в вкл. фильтрацией DNS, но выберите нефильтрующий сервер AdGuard и выключите фильтр(s) DNS.
Если проблема не возникнет - включите фильтр DNS и проверьте снова.
Если проблема снова возникнет - откройте журнал фильтрации, повторите проблему и экспортируйте его. И прикрепите как ZIP архив сюда.

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Cursone avatar Cursone commented on July 20, 2024

@Alex-302

Если у Вас есть желание, то могу предоставить Вам аккаунт для проверки совместной работы AdGuard 7.16, и F-Secure Freedome VPN 2.69.35.0

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Cursone avatar Cursone commented on July 20, 2024

Добрый день. Раз Вам данная проблема не интересна, то можете закрывать данную тему из за ее не нужности.

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Alex-302 avatar Alex-302 commented on July 20, 2024

@Cursone Вы проверяли то, что я предложил выше?

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Cursone avatar Cursone commented on July 20, 2024

@Alex-302

Проверял ( толку от этого нет ) и логи не раз отправля, но в ответ тишина. Я предложил Вам проверить это на своей стороне, но Вы проигнорировали.

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Alex-302 avatar Alex-302 commented on July 20, 2024

@KolbasovAnton

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IJD910 avatar IJD910 commented on July 20, 2024

Update: the issue is still not fixed and there is no explanation on why this might be happening, tbh i expected better support from adguard team.....

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Cursone avatar Cursone commented on July 20, 2024

@KolbasovAnton

У Вас видимо считается нормой такое отношение к пользователям, потом не удивляйтесь когда к Вам будут относиться без уважения.

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KolbasovAnton avatar KolbasovAnton commented on July 20, 2024

@IJD910 Greetings, sorry for inconvenience, today we'll try to found out, whats the problem.

@Cursone Добрый день, извините за задержку, сегодня будем разбираться. Баг всё ещё воспроизводится?

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