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assistant-web-chat-service-desk-starter's Issues

How to generate a session history key from an AssistantV2 session?

I've implemented a bridge between SMS and Watson assistants and would like to generate a session history key so that I can use the agent app.

Could you guys disclose how those keys are generated based on a session?

assistant-web-chat-service-desk-starter/src/flex/agentApp/src/WatsonAssistantAgentAppPlugin.tsx

Line 33 in 3e26294

return `https://web-chat.global.assistant.watson.cloud.ibm.com/loadAgentAppFrame.html?session_history_key=${sessionHistoryKey}`;

MSTeams Integration

Anyone has MSTeams integration tutorial? I was able to create a app to communicate between msteams and watson but can not use it as a handover like then one showing in this service desk example.

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