Comments (6)
Hello, it seems some of addons or elements that uses html-fields are not updated to latest version. Can you try to activate a license and download all the resources?
from builder.
hello pavel,
and sorry for delay.
It looks like the newer version of Wordpress 5.3.1 has solved the problem.
Can you try to activate a license and download all the resources?
I had done that before, without success.
Whatever, everything works fine again.
Even if I can't reproduce the error or its elimination.
Thank you again and best regards,
Axel
from builder.
wait, the error in the backend of visualcomposer/settings/headers and footers still occurs.
i uploaded a screenshot here: https://prnt.sc/qbg7aq
its not relevant for my client, but probably good to info you.
best,
Axel
from builder.
Thanks for the information, actually this caused because you have updated a plugin but addon themeEditor not updated (which is premium), so you need to activate premium license and update the themeEditor addon (or simply use system reset in visual composer settings).
from builder.
Oh no, thanks for the quick answer. I feared it. We bought Developers License 1 year ago. Now the account says: Auto renewal canceled. Not only 1 page is affected. I don't know what caused the cancelation, but I can't reactivate the license either? but I don't think this is a question for you ;) i will try another way to get support.
best,
Axel
from builder.
@pingundpong yes, please refer this issue number to support.visualcomposer.com
from builder.
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from builder.