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tsightler avatar tsightler commented on August 17, 2024

hmm...this is a super strange one. Are you sure it's not the one you are looking for and just misnamed? I'm thinking maybe an unexpected side effect from the stupid name updates I had to do in v5.6.0 and later due to changes in entity naming in HA. I mean, you can always just rename the device/entity in HA. Full logs would certainly help.

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JamieP83 avatar JamieP83 commented on August 17, 2024

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tsightler avatar tsightler commented on August 17, 2024

I have no idea how panic switches are presented in the Ring API, the code has no explicit support for them so I don't fully understand how they could be presented in the UI. Logs can be gathered here:

https://github.com/tsightler/ring-mqtt-ha-addon/blob/main/GET-LOGS.md

Alternatively, we could maybe start with just a data discovery. For that you can install node on any system and run:

npx -p ring-client-api ring-device-data-cli

Then send the output.

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JamieP83 avatar JamieP83 commented on August 17, 2024

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JamieP83 avatar JamieP83 commented on August 17, 2024

Hey
PFA the logs
ring-mqtt.log.gz

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JamieP83 avatar JamieP83 commented on August 17, 2024

ah! when opening, thjat didnt work for some reason

also, when you mention about running "node" - is that something via nodeRed sorry? or something else?
appologies

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tsightler avatar tsightler commented on August 17, 2024

Node = NodeJS, a Javascript runtime engine for building server side applications. Node-Red is an application built on NodeJS, as is ring-mqtt.

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JamieP83 avatar JamieP83 commented on August 17, 2024

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tsightler avatar tsightler commented on August 17, 2024

You just install NodeJS (I provided a link) on any system and run the command, that is all, there is not that much to it. It doesn't have anything to do with Node-Red. It sounds like you don't have much skill with the CLI, but that may mean that I am unable to help you as this project assumes a moderate understanding of system basics.

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tsightler avatar tsightler commented on August 17, 2024

I took a quick look at the file you did upload. It only contains a single line "docker: command not found", which means you have not followed the instructions in the GET-LOGS.md file correctly. You must follow the steps to gain access to the docker commands on Home Assistant OS, only then can you run the command to acquire logs. Unfortunately, without these logs I will be unable to help further.

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tsightler avatar tsightler commented on August 17, 2024

Closing due to no response.

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