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This Github issue is synchronized with Zendesk:

Ticket ID: #1
Priority: normal
Group: Support
Requester: [email protected]
Assignee: Tim O'Brien
Issue escalated by: Tim O'Brien

Original ticket description:

Hi Tim,

Emails, chats, voicemails, and tweets are captured in Zendesk Support as tickets. Start typing above to respond and click Submit to send. To test how an email becomes a ticket, send a message to [email protected].

Curious about what your customers will see when you reply? Check out this video:
https://demos.zendesk.com/hc/en-us/articles/202341799



(related to Zendesk ticket #6811)
gz#6811

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