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ramon's Issues

Replace "No More Messages"

Record new Five9 voice file and replace on Asterisk.
Should say "There are no more agent sessions to listen to."

Replace Goodbye message

Record new message and replace the one from Asterisk
New Message should say: 'Thank you for using the Remote Agent Monitoring Service. Goodbye."

Feature: Playback Interrupts

change Play to Interruptible_Play
possible digits:

  • 1: restart current recording
  • any other DTMF: skip to next recording
  • 0: end current recording, exit out and hangup call.

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