RT_Client is a ruby object that accesses the REST interface version 1.0 of a Request Tracker instance. See Best Practical for Request Tracker. A ruby library API to Request Tracker's REST interface. Requires the rubygem rest-client be installed. You can create a file name .rtclientrc in the same directory as client.rb with a default server/user/pass to connect to RT as, so that you don't have to specify it/update it in lots of different scripts.

Thanks to the following members of the RT community for patches:

• Brian McArdle for patch dealing with spaces in Custom Fields (use '_')
• Steven Craig for a bug fix and feature additions to the usersearch() method.
• Rafael Abdo for fixing a broken regex.
• Extra Special Thanks to Robert Vinson for 1.9.x compatibility and refactoring the old mess into something with much fewer dependencies.
• Steven Hansen for patch dealing with modern versions of rest-client.

TODO: Streaming, chunking attachments in compose method

See each method for sample usage. To use this, "gem install rt-client" and

require "rt_client"

For usage documentation, see the RubyDoc web site