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tovrstra avatar tovrstra commented on July 18, 2024 1

Thanks for the link. I hadn't realized it could just be a server-side issue.

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webknjaz avatar webknjaz commented on July 18, 2024

@woodruffw @di is something up with PyPI?

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webknjaz avatar webknjaz commented on July 18, 2024

@tovrstra https://status.python.org shows some error spikes. Perhaps, restarting the job will help.

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webknjaz avatar webknjaz commented on July 18, 2024

@woodruffw hey, this seems like an opportunity to update the error message to state that 5xx might be server errors and maybe even link the status page portal? WDYT?

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woodruffw avatar woodruffw commented on July 18, 2024

@woodruffw hey, this seems like an opportunity to update the error message to state that 5xx might be server errors and maybe even link the status page portal? WDYT?

SGTM, although I won't get to this until after June 5. Taking some time off, but happy to do it after then 🙂

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woodruffw avatar woodruffw commented on July 18, 2024

@woodruffw hey, this seems like an opportunity to update the error message to state that 5xx might be server errors and maybe even link the status page portal? WDYT?

Hmm, I checked and the full error message does emphasize that it might be a server error, it was just truncated above:

Token request failed: the index produced an unexpected
{status_code} response.

This strongly suggests a server configuration or downtime issue; wait
a few minutes and try again.

Agreed about the status page though, I'll send a PR for that.

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