🆕 Software Suggestion | Hetzner about privacytools.io HOT 2 OPEN

Hetzner does seem to host a lot of spammers. At least the density of SPAM I find on my mail servers originating from Hetzner IPs does make it unlikely that all of it is from poor victims of intrusion and malware.

If you send an e-Mail to [email protected] providing full details in a professional manner, you will be ignored and directed to using their web form for reporting abuse. That has two major deficiencies:

• A reporter is unable to upload a problematic email in .eml format. The website does only accept other formats such as .txt
• They claim that they will only respond if you agree to forwarding all details to the customer holding the IP. That may make sense if the customer is an intrusion/malware victim and professional enough to handle this. If the customer is a criminal offender, this is counter productive.

Overall, in my view, this behavior is DISGUSTING and a SHAME. It does not warrant any recommendation of such provider.

from privacytools.io.

I was unaware of that. Thanks for letting me know.

from privacytools.io.