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Comments (4)

hungtrinhburst avatar hungtrinhburst commented on June 9, 2024

Please help me, thanks !

from burstcoin-mobile.

cgebe avatar cgebe commented on June 9, 2024

It depends on whether your transaction gets included on a future block. I can see that it went through already, close this.

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hungtrinhburst avatar hungtrinhburst commented on June 9, 2024

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cgebe avatar cgebe commented on June 9, 2024

https://burstwiki.org/wiki/FAQ - 3) Bittrex requires every deposit to include an un-encrypted message indicating which account is to be credited. Burst encrypts messages by default. If you did not deselect the encryption box, or did not include the required message, contact Bittrex support with all of the details and eventually they will credit your account. It is important to follow instructions carefully and to fully understand what you are doing at all times as it is possible to loose coins due to inadvertent errors such as this.

Immediately contact the bittrex support, stating the transaction and ask for further actions.

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