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blueprint-zendesk-create-update-ticket's Introduction

Onify Blueprints

Project Status: WIP – Initial development is in progress, but there has not yet been a stable, usable release suitable for the public. Test suite

Onify Blueprint: Create and update ticket in Zendesk

Zendesk is one of the most used ticketing and customer success solutions. In this Blueprint we show how to first create a new ticket and then update the same ticket using a BPMN process in Onify. Everyting is done through Zendesk REST API.

Onify Blueprint: Create and update ticket in Zendesk

Requirements

Included

  • 1 x Flows

Setup

Deploy

  1. Open flow/bpmn in Camunda Modeler
  2. Change settings/vars the the Define Zendesk settings task
  3. Click Deploy current diagram and follow the steps

Run

To test and run the flow, click Start Current Diagram

Support

License

This project is licensed under the MIT License - see the LICENSE file for details.

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