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more-app-multiplatform's Issues

Data upload issue when network connection is off for long: Issue on iOS app

If the network is off for the long time (e.g 10-12 hrs) and when too much data get accumulated locally on phone from passive sensing, iOS app starts crashing when the internet is turned on. If the internet is turned off app again starts behaving normally.

Tested on iOS 16.6
Model : iPhone SE

This issue exists only on iOS APP. Android app works as it should.

Background modules

Modules that run in the background are still shown in the filters on the main screen, remove the observation from the list if it is meant to work in the background (Devender)

multiple connected devices

app shows multiple connected devices and connected devices disappear on click, no data received or shown in the app. Device connection is not stable and clean (Devender)

UI/UX: enter registration token - what is it?

unclear what a registration token is and where it is coming from

Suggestion: add additional information (e.g. via help icon) that explains that this URL should be provided by the study conductors

(Jan)

study activities overview - filtering

shows all activities in study in one long list by default, filters need to work and ideally study managers get to configure filter that is applied by default for a study (Jan)

notifications while app is closed

new notifications only appear under the notification tab (inside the app) only when the app is open. The push notification that arrived when the app was closed does not appear under the notification tab within the app (Devender)

Notification Issue after change the Study Endpoint!

When attempting to compile and run the "MORE" app on my local machine using Android Studio Giraffe | 2022.3.1 Patch 1, I encountered an issue related to push notifications. The problem arises when I configure the study endpoint to use our instance at "https://data.more-health.at/api/v1."

To test whether the issue is specific to the endpoint, I changed the endpoint configuration to "https://data.platform-test.more.redlink.io/api/v1."

When using the "https://data.platform-test.more.redlink.io/api/v1" endpoint, the push notifications function correctly, and I receive them as expected!

I expected the push notification messages to work correctly when the app is configured with the "https://data.more-health.at/api/v1" endpoint as well.

When study is paused both iOS and Android continue showing Home screen!

Occasionally, when a study is paused, the iOS app continues to display the home page (with 3 tabs).
Even when app is cloesd and reopen it still shows the same behaviour.

On Android app after closing and opening it behavous as it should be, but wihout cloesing it, it continues to show the Home page when study is paused. This behaviour is not repitative but happens sometimes.

finishing an observation

the spacing around the popup is really bad, align content consistently and have a border around text and buttons (Faith)

login token reuse

can't log back in using the same token on the same device. it is possible that a participant changes their device or deletes the app by mistake, they should be able to participate in the study using their old token (Devender)

Observations and study group

In the case where a user is not assigned to any study group (referred to as the entire study), the expectation might be to have access to all observations, regardless of whether thoes observations belong to a study group or not.
However, the current situation only permits the user to view observations that have not been allocated to any study group.

detail view on modules

the detailed information on a specific module vanishes quickly when clicking on the right arrow (Daniela)

Opening multiple lime surveys issue

When multiple LimeSurveys are active on the dashboard or notification page, users encounter an issue where tapping on the first Lime Survey functions correctly. However, when attempting to tap on the second survey, users are redirected to the previous survey instead of the intended one. This behavior is observed on iPhones.
Please review the attached video for more details on this issue:
https://www.loom.com/share/975b2d37fc7a413ab6b6dd668eccdce5?sid=e4ae6ece-aa62-41f7-812d-c37913198947

Error in Notification when Observations (limesurvey and simple questioners) are triggered as a result of an Intervention

When an observation is triggered as a result of an intervention, it disappears from the Notification tab upon opening it once, even when it has not being completed.

Also, the notification message containing the observation become sometimes non clickable (randomly) when they appear under notification tab.

Further lime survey set an an action inside an intervention some time does not work. this behavior is random.

Ideally the notification containing the observation should become inactive in the Notification tab only when it has being completed.

UX/UI: Welcome Screen - what is study endpoint?

unclear what "study endpoint is

Suggestion: rename to "study server" and add additional information (e.g. via help icon) that explains that this URL should be provided by the study conductors

(Jan)

UX/UI issue on Polar Verity Sense connection page

  • Polar Verity Sense needs location/GPS to be turned on for connection and if the GPS on Phone is not turned on, Polar device will not connect/pair and app does not even ask user to turn on the GPS. This leads to confusion some times.

  • Sometimes the connected device is shown in the app when we pair the device via Bluetooth, but no data is collected. This behaviour is rectified if we close and reopen the app.

  • Once a devices is already connected, no need to continuously scan the BLE as it drains battery and also interface looks confusing/cluttered with the list of device. Scan only when device is not connected.

IMG_20230911_142323

intervention notifications

intervention push notifications sometimes appear only as a notification and not in the notification tab (especially if the app is closed or not in the foreground) - Devender

iOS Content Arrow Issue

In the iOS version, the expanding arrow key on the consent page for each observation does not function as expected, preventing the full text from being displayed.

consent_page

making observations

questions from a previous day that should not be available anymore can be answered, should not be so (Sebastian)

Preventing Observation Launch from Notification Page After Observation Time Has Passed or Participants Have Responded.

There is an issue with the notification tab functionality related to running observations.
The problem arises when participants receive notifications for interventions involving observations (e.g., Limesurvey or a simple questionnaire). Participants can initiate the corresponding observation at any time, irrespective of the valid time range specified for the observation.

Additionally, it has been observed that even if an observation's time range has passed or participants have already responded to it via the dashboard page, the observation for the next scheduled time is automatically filled out instead!

To provide a clearer understanding of this issue, I have attached a video demonstrating the bug.
The expected behavior is to restrict observation execution based on the valid time range of an observation and prevent participants from responding if the observation has already been answered.

Please review the attached video for more details on this issue.
https://www.loom.com/share/149d2e2894bb46668157e600424ae70a?sid=6222216d-73fd-4d2a-9a17-b7cd4a48c78e

UX/UI: registration token - error message

"System error!" as error message when providing invalid token is not very telling, improve error messaging based on issue that occured to allow users to better specify issues and identify pathways to resolve (Jan)

Viewing observations - never ending lists

all upcoming observations are visible at once, which in this case (with only one planned observation) it comes to almost 200 separate items in a never ending list

Suggestion: perhaps don't show the repetition of each observation, but rather each separate observation and maybe a line item for how often it is repeated

(Faith)

leaving a study

spelling mistake on the swipe button "Swipe to withdraw" (Faith)

data capture stops at midnight

Data capture for passive sensing sensors (e.g. Acc, GPS) stops at midnight. For the next day observation app needs to be opened again. Next day observation don't start automatically.

(Devender)

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