miyakawataku / smt2 Goto Github PK

- What steps will reproduce the problem?
1. Complete the installation
2. Load a frontend page
3. Go to the backend and check the tracking report

- What is the expected output? What do you see instead?
My 'recTime' option is set to 600, so I expect to see the report for 10 mins. 
What I get is the report for 1.96 or even fewer m-seconds for every single 
session on different machines, browsers and OS.

- What version of the product are you using? On what operating system?
2.0.1

- Please provide any additional information below.
Funny thing that it works on one site on our staging server, but malfunctions 
on the other. I did some debugging by stripping all unrelated javascript 
(assuming it may cause a conflict), then removing tags and in the end leaving 
basically bare bone html with smt2 js in the head. No luck - same problem. When 
I changed the 'postInterval' option to 4 or 10, I would see that the session 
time would go up to those #s, but not past them. When I replaced the 
smt-record.min.js with smt-record.js and put few alerts in there, I discovered 
that initMouseData and appendMouseData get executed only once per session and 
after that something stalls. Firebug does not show any js errors. I am stuck. 
Any help would be appreciated.

Hello,i wanna know is there a implementation for Java or JSP

thx

When I activated the warning message that asks the user to agree to the
tracking it pops up on every page impression.

I'd like to see it only pop up once per session (first page impression). I
think that would be a good enhancement in usability of this tracking
software. Right now the only option to not annoy the visitor is to disable
the warning or hack php around the javascript that checks if this is the
first impression of this visitor.

btw. I love that script :-)

What steps will reproduce the problem?
1.I have installed everything just fine. Had it all running on a different 
webserver. The recording and the playback works just fine.
2. I visit the page I want to track and its URL is something like 
www.mysite.com/shopv2.pl?aktion=produktansicht&FKM_ES_Artikelnummer=2242180&stat
=9901022421808 but the URL stored in the database is incomplete and looks like 
www.mysite.com/shopv2.pl?aktion=produktansicht  -> everything including the "&" 
has been cut away or probably has not been copied entirely
3. The Recording works fine, but the playback shows the wrong page, the cut 
away one of course.

So something is going wrong just before the data is submitted to the 
store.php-file as I believe. Where and when exactly is the url taken? That's 
not quite clear to me and maybe the key to my problem. 

Thanks in advance!

Hello (again...and again ...lol..sorry)
the solution almost works as it should
I just have a problem with cache system...

An example to understand...

- I have 2 registered users "TOTO" and "TITI"
- TOTO and TITI are on the same network (same IP but not same computer)
- "TOTO" login on his page. www.site.com/mypersonalpage the content of the
page is "WELLCOME TOTO [content of titi]"
- smt2 save the page in the folder admin/cache/datetime.html

[5 minits later]
- TITI Login on his page. www.site.com/mypersonalpage (the same URL) the
content is "WELLCOME TITI !!! [content of titi]" (but not the same content)
- smt2 don't save the page in cache because it's detected like an already
saved page (and this is the bug)


[5 minits later]
I look the playback
for TOTO. the playback is like reality
For TITI. the playback is with the page of TOTO... so WRONG CONTENT :(

is it possible to change this things ?

if TOTO and TITI didn't have the same IP, is the cache system storing 2
different pages ?

thanks !
regards,

Nans

What steps will reproduce the problem?
1. Install script(Create DB, configure config.php, upload to hosting)
2. Run install.php
3. And I have an error Fatal error: require_once() [function.require]: Failed 
opening required '/core/functions.php' 
(include_path='.:/usr/local/php5/lib/php') in /home/
smt2/admin/sys/functions.php on line 38


What is the expected output? What do you see instead?


What version of the product are you using? On what operating system?
Hosting GoDaddy

Please provide any additional information below.
What should I do?

What steps will reproduce the problem?
1. Creating any report

What is the expected output? What do you see instead?
Instead of a report, I get a PHP error.

What version of the product are you using? On what operating system?
2.0.2

Please provide any additional information below.
Patch included.

What steps will reproduce the problem?
Web Server logs report an incorrect url for "button-default-off" image

What is the expected output? What do you see instead?
No image

What version of the product are you using? On what operating system?
SMT 2.0.1 on all browsers


Please provide any additional information below.
The \\admin\css\theme.css doesn't contain valid images name.
You can find the right file attached.

I'm getting occasional "division by zero" error messages when viewing reports 
aggregated, for instance, by Page.

See attached patch.

What steps will reproduce the problem?
1. Install with short_open_tag = Off
2. Try to login

What is the expected output? What do you see instead?
Expected to login, instead the URL showed: 
http://localhost/smt2/<?=ADMIN_PATH?>sys/login.php

What version of the product are you using? On what operating system?
2.0.2, Windows XP, PHP 5.3.8, MySQL 5.5

Please provide any additional information below.
You need to change <?= to <?php print.  PHP comes with short_open_tag = Off by 
default.

PHP ini description:
; Allow the <? tag.  Otherwise, only <?php and <script> tags are recognized.
; NOTE: Using short tags should be avoided when developing applications or
; libraries that are meant for redistribution, or deployment on PHP
; servers which are not under your control, because short tags may not
; be supported on the target server. For portable, redistributable code,
; be sure not to use short tags.

If a user does not have easy access to modify their php.ini, this could be a 
huge roadblock for them.  Why not make it easy to install for everybody?

What steps will reproduce the problem?
1. Install trunk on server and configure test web application
2. Capture a tracking stream
3. View and play back the stream in the admin tool

What is the expected output? 
Playback of the stream with visualization layers

What do you see instead?
Just the page, with no tracking shown at all, however it does scroll with the 
user's movements..
No ability to access the control panel as described here 
(http://code.google.com/p/smt2/wiki/VisualizationShortcuts)

The javascript version seems to play back ok and shows the layers etc.

What version of the product are you using? On what operating system?
Seen on Chrome (Mac and Windows), Firefox (Windows) and Safari (Mac)


Please provide any additional information below.

Hello dear friend.
I just install the las release 2.0.0.1
but it seems that store.php and append.php are not called...
firebug don't trace anything...
I don't understand ???

Is it possible to use smt2 in C#? If yes, can you guide me through this?
because I will be using this mouse tracker for my thesis

What steps will reproduce the problem?
1. svn checkout trunk
2. visit /smt2/admin/sys/install.php in browser

What is the expected output?
The installation procedure accepting my "at least version 5" MySQL version.

What do you see instead?
Checking MySQL version: Error: Your server has MySQL 5.1.41 installed, but at 
least version 5 is required to handle this system.

What version of the product are you using? On what operating system?
Latest trunk checkout as of just recently. 

It seems that the CMS does not track internet explorer 7 users. 

What steps will reproduce the problem?
1.Install on Russian site
2.Record
3.See wrong Encoding in Background on playback

What is the expected output? What do you see instead?



What version of the product are you using? On what operating system?
2.0.2, Windows Vista Home Premium (6002, SP2), Chrome 7.0.517.44 (Same results 
on IE)


Please provide any additional information below.

Looks like Encoding is wrong in Cache dir files.

What steps will reproduce the problem?
1. Using the tracking report to view/analyze the log data
2.
3.

What is the expected output? What do you see instead?

The expected output is the raw log data. What appears instead is the following 
error:

Notice: You have an error in your SQL syntax; check the manual that corresponds 
to your MySQL server version for the right syntax to use near 'AS record, 
smt2_cache.* AS cache, smt2_browsers.name AS browser, smt2_os.name AS' at line 
1 in C:\Program Files\xampp\htdocs\smt2\admin\sys\functions.db.php on line 32

Warning: mysql_num_rows() expects parameter 1 to be resource, boolean given in 
C:\Program Files\xampp\htdocs\smt2\admin\sys\functions.db.php on line 49
Error: User log #28 was not found on database.

What version of the product are you using? On what operating system?

Operating System: Windows XP
Bundle: Xampp
Smt2: 2.0.2

Please provide any additional information below.

What steps will reproduce the problem?
1. Log in

On the top of each screen
"Notice: A session had already been started - ignoring session_start() in 
/home/wildli6/public_html/smt/admin/sys/logincheck.php on line 2"

What steps will reproduce the problem?
Not config.php file in ZIP 2.0.2 and not many other files

What is the expected output? What do you see instead?


What version of the product are you using? On what operating system?


Please provide any additional information below.

What steps will reproduce the problem?
1. view playback of record

What is the expected output? What do you see instead?
Table "coords_y" has saved the highest value at "997".
In the playback the cursor moves only down to 183 pixels.
Everything is squeezed to the top of the site.

What version of the product are you using? On what operating system?
SMT 2.0.1
Mac OSX 10.5.8, Safari 5, Firefox 4

Please provide any additional information below.
In the demo on your website, it works great.
I haven't changed any of the code (except for the config.php).

Hello,
I'm trying the lastes release (from svn).
I install It and my firebug print an error

uncaught exception: [Exception... "Could not convert JavaScript argument"
nsresult: "0x80570009 (NS_ERROR_XPC_BAD_CONVERT_JS)" location: "JS frame ::
http://127.0.0.1/WEB/mysite/smt2/core/js/smt-aux.min.js :: anonymous ::
line 7" data: no]

is that normal ?

PS : I use jquery on my website

What steps will reproduce the problem?
1. Try the demo where you fill in a form
2. Type text into the form
3. Watch the replay

What is the expected output? What do you see instead?
Maybe this is expected behavior, but the software would be more useful to me if 
I could see what's being typed in.

What version of the product are you using? On what operating system?
Demo version on website.

Please provide any additional information below.
This is a nice product, good work!

I have installed smt2 for my test server , i download the latest version from 
SVN  http://smt2.googlecode.com/svn/trunk/.

I got the error
"Could not find new (smt)2 releases. If your Internet connection is OK, maybe 
the server is temporarily down."

But still i got the error Here is the my test server 
http://newsinfoline.com/smt2/admin/
un: root
pwd: ^M0I9cK&

Can anyone please help me to resolve this issue?

Thanks

I have such error when trying to watch record
Fatal error: Call to undefined function compute_frequency() in 
/home/tonystar/public_html/smt2/admin/ext/tracking-report/includes/widget.php 
on line 3

What steps will reproduce the problem?
1.create a file named rectangle.php
  code 
   <?php header("Content-type:  image/png");
   $image = imagecreate( 700, 500);
   $red   = imagecolorallocate($image,0,0, 0);
   imagepng($image);
   imagedestroy($image);

?>
2. Run the file once. it will create a rectangle image
3. Now run your script in a test.php file
<html>

<head>


  <script type="text/javascript"
src="/smt2/core/js/smt-aux.min.js"></script>  <!--files from smt project-->
  <script type="text/javascript"
src="/smt2/core/js/smt-record.min.js"></script><!-- files from smt project-->

</head>

<body>
<img class="rectangle" src="images/rectangle.php" /><!-- this is the image
created by rectangle.php-->
</body>

</html>

4. the script works and records x and y coordinates. 
but in the admin panel, if you try to "use the visualize options"
the following error occurs

Warning: Cannot modify header information - headers already sent by (output
started at C:\xampp\htdocs\test.php:1) in C:\xampp\htdocs\test.php on line 2
PNG
(smt) canvas layer. Enable JavaScript and Flash to replay this log!


What is the expected output? What do you see instead?
the mouse tracking visualization, which worked before i sent the headers.
What version of the product are you using? On what operating system?

windows xp sp3
Please provide any additional information below.

This issue may affect only to recent versions of Firebug (1.4.0 or above), 
which seems to fire a resize event when the user activates the console.
By now (smt)2 listens to the resize event to reload the mouse replay,
so there is an annoying collision in that situation.

*What steps will reproduce the problem?*
Have Firebug ON and the console window attached to the browser window.

*What is the expected result?*
Watch the mouse replaying.

*What do you see instead?*
The page is refreshed in an endless loop.

*Solution:*
Detach the console window while replaying the mouse trails.
Or in any case you can turn it off ;)


Tested on Firefox 3.0.11 w/ Firebug 1.4.0 on Windows XP.

Logs past an hour systematically become orphan, I've the following warning :

"There are 47 logs in cache dir, but there are 15 in database, which is 
something weird :/"

I'm running the latest svn version.

Is it possible to hide horizontal scroll bar during the view of data ? I 
managed to hide scrollbar in every browser except IE by placing

document.documentElement.style.overflowX = "hidden";

in api-swf.php

It does not work.

What steps will reproduce the problem?

But it is working with chrome here http://smt.speedzinemedia.com/smt/test/
It is working with firefox and safari but not the "auto scroll"


What version of the product are you using? On what operating system?
version installed is 2.0.2. I am working in mac OX

Please provide any additional information below.

Is it possible to send additionnals informations to store.php
for example, I would like to store the username of my visitor and the title
of the visited page...
possible ?

thanks

What steps will reproduce the problem?

Instllation STEP
http://127.0.0.1/WEB/mysite/smt2/admin/sys/install.php

What is the expected output? What do you see instead?
Warning: include(/WEB/mysite/smt2/admin/inc/doctype.php)
[function.include]: failed to open stream: No such file or directory in
E:\NANS\WEB\mysite\smt2\admin\sys\install.php on line 4

Warning: include() [function.include]: Failed opening
'/WEB/mysite/smt2/admin/inc/doctype.php' for inclusion
(include_path='.;C:\php5\pear') in
E:\ME\WEB\mysite\smt2\admin\sys\install.php on line 4

What version of the product are you using? On what operating system?
Lastest SVN version R33

Please provide any additional information below.

Hello,
I define the vars like that

define ('ABS_PATH', "/WEB/mysite/smt2/"); // always place here an ending
slash (/)

I Use wamp for local developpement, but in my production server the problem
is the same.

i've trying some other definitions, but one time, the includes are ok but
not the css, else the css are ok but not the includes....

What steps will reproduce the problem?
1. After successfull installation without any problems I click on the page
/admin/sys/install.php on the link "Got do admin page" /admin/
2. the followwing error occurs "Fatal error: Call to undefined function
getthisurladdress() in /admin/sys/logincheck.php  on line 17"


What is the expected output? What do you see instead?

--> forward to login page


What version of the product are you using? On what operating system?

smt2: smt-2.0.1

Hosted Shared Server:

PHP 5.2.12
MySQL 5.0.51a

on apache server


Please provide any additional information below.

- all rights correct
- all installation checks are ok

Hellow,
I try smt2 but It seems to have a big problem with store.pbp
the script is very very slow to return result by ajax (more than 1
minut)... And my page freeze during this time
I think it's because of the CURL method USED

if I do something like that in store.php

// get remote webpage
$request = get_remote_webpage($URL);
$webpage = $request['content'];

echo $webpage;

--------
$webpage is empty !!
I think it's not normal !

--------
I've trying this solution

// get remote webpage
/*
$request = get_remote_webpage($URL);
$webpage = $request['content'];
*/

$webpage = file_get_contents($URL);
$request['errno'] = 0;
$request['http_code'] = 200;

and it "works" but my site use a $_SESSION vars for login users...and so
the cache record only the login page and not the logged page ...

Sory for my bad english, I dont know if I am explicit... 
So what can I do to solve this problem ?

Best regards
Thanks !
Nas

When trying to install smt 2.0.1 I receive the following error:

Checking MySQL version: Error: Your server has MySQL 5.1.36-community-log 
installed, but at least version 5 is required to handle this system.

This is an issue, because MySQL 5.1.36 is installed along with PHP version 
5.3.0 on a Windows XP machine.

What I have found to be the problem is that the check_systemversion() function 
found in /admin/sys/functions.php is using mysql_get_client_info() instead of 
mysql_get_server_info(). This is because mysql_get_client_info() returns the 
client library version where as mysql_get_server_info() returns the MySQL 
server version.

After switching to using mysql_get_server_info() the installation went as 
expected.

What steps will reproduce the problem?
1. Download Source, extract & copy to Apache2 home directory
2. browse URL
3.

What is the expected output? What do you see instead?
I expected to see the Application but noting showed up. The index.php under 
/admin/ext/documentation/ is buggy through wrong path settings. 

What version of the product are you using? On what operating system?
Newest.

Please provide any additional information below.
d

Hi,

I installed smt2 by going to install.php
I have all the files in a /smt2 folder
I put:
<script type="text/javascript"
src="http://www.tbike.ro/smt2/core/js/smt-aux.min.js"></script>  
<script type="text/javascript"
src="http://www.tbike.ro/smt2/core/js/smt-record.min.js"></script>
in the file I want to track.
I loged in to the admin and I see "No more records found!".

On the dashboard I have:

Could not find new (smt) releases. If your Internet connection is OK, maybe
the server is temporarily down.

The MySQL server is up and running properly.

The log cache is empty.

smt2 dir is set to chmod 777
admin dir is set to 777
cache dir is set to 777
core dir is set to 777
(I tought that this should be the problem, but it's not.)

Tell me what's wrong.

What is the expected output? What do you see instead?

-Your PHP open base dir restriction could interfere with cURL. Fortunately, 
there exist some workarounds.

-The log cache is empty.

What version of the product are you using? On what operating system?
You are using the latest (smt)2 version: 2.0.2
Hosting: MySQL 5.1 libraries: cURL & Json on.

What steps will reproduce the problem?
1. New installation on Ubuntu
2. Install SMT2
3.

What is the expected output? What do you see instead?
Getting an error:
Checking MySQL version: Error: Your server has MySQL 5.1.49 installed, but at 
least version 5 is required to handle this system.

What version of the product are you using? On what operating system?
Latest Google Code SVN Checkout

Please provide any additional information below.

What steps will reproduce the problem?
1. Getting to path for a clean installation


I got this error:

Warning: require_once(/core/functions.php) [function.require-once]: failed to 
open stream: No such file or directory in /var/www/smt2/admin/sys/functions.php 
on line 38

Fatal error: require_once() [function.require]: Failed opening required 
'/core/functions.php' (include_path='.:/usr/share/php:/usr/share/pear') in 
/var/www/smt2/admin/sys/functions.php on line 38

line 38 was like that
require_once realpath(REQUIRED.'../../../').'/core/functions.php';

I changed it in:
require_once realpath(REQUIRED.'/../../').'/core/functions.php';

And now it works like a charm!!

What version of the product are you using? On what operating system?

Version 2.02 under an ssh tunneling

What steps will reproduce the problem?
1.Install smt2 on my webserver with php, mysql all OK

2.Running the script on each page on my site (for non root clients) :
smt2.record({      recTime: 300,      disabled: 0 ...

3.Checking the tracking report

What is the expected output? What do you see instead?

I should see records for distance, clicks, scroll etc... Instead they're all 
always 0.

What version of the product are you using? On what operating system?

Latest version v2.1.0, OS = fedora 16

Please provide any additional information below.
I don't know why metrics are not recorded properly, everything else seems fine

What steps will reproduce the problem?
1. Trying to browse the website from another pc and browser (same subnet of 
root account, but different ip and browser)
2. Accessing the SMT2 admin interface I always got the same error message.


I'm running the last SMT 2.0.1 on a Ubuntu Lucid Server.
The folder of smt is owned by www-data user and group, and even wit permissions 
to the /admin/cache folder sets to 777 I still have the same error: "The log 
cache is empty."

I have joomla installed in a subfolder of my server like that: 
my-server.ip/joomla/ 

I tryed both: to put smt2 folder in 
my-server.ip/joomla/smt2/
as well as in 
my-server.ip/smt2/ 

but nothing changes...

What should be the best choice in my scenario?

Hope that this reported issue could be useful also for other users since it 
seems that this is not a rare problem.

Cheers,
DP

What steps will reproduce the problem?
1. The system tell me that "The log cache is empty"
2. cache folder it's 777
3. You can view the code here http://www.honesting.es/

What is the expected output? What do you see instead?
Anything, no errors, anything it's ok but don't record.

What version of the product are you using? On what operating system?
smt-2.0.1 with centos cpanel server

Please provide any additional information below.
http://www.honesting.es/smt-2.0.1/admin/
root and password 4^Y_hD9d

thank you.

Does it be possible to install SMT2 to a different webserver than the one that 
we want to track?

I would like to reduce the load of my webserver and the respective database 
from the tracking operations, so does it be possible to install and use a 
different server (on the same LAN) for the tracking operations?

If so, how it's the correct procedure?
Should I just add on my webserver a tracking script similar to that one:

<script type="text/javascript" 
src="http://tracking-server-ip/path-to/smt2/core/js/smt-aux.min.js"></script>  
<script type="text/javascript" 
src="http://tracking-server-ip/path-to/smt2/core/js/smt-record.min.js"></script>

???

hello, and sorry for my english
I install your script and the coordinates are stored in database correctly.
but when I want look for the replay this message appears

Warning: Invalid argument supplied for foreach() in
/srv/www/smt2/admin/sys/functions.php on line 379
Log not found on cache!

what is the problem ?

dans second question : 
coul I use this synatx in config.php file ?
define ('ABS_PATH', "http://www.mysite.com/smt2/");

thanks a lot

What steps will reproduce the problem?
1. download, extract to localhost, view files
2.
3.

What is the expected output? What do you see instead?  No installer file can be 
found


What version of the product are you using? On what operating system?smt2, 
windows


Please provide any additional information below.

again me :)

It seems the playback not render the same things with different browsers
and screen resolution...

I join  files with screenshoot for example...
But the most important problem is : there is no realistic replay :(

It seems the coordinates of the replay mouse are fixed because of the
browser width and height (when replaying) and not because of the size of
the original user.

is that normal ?
thanks!
regards

What steps will reproduce the problem?
1.  Time yourself using the website you are recording.  Take note of the
amount of seconds.
2.  Now view the log, and notice the session time.  Usually this is a lot
less than the amount of seconds in the actual session you recorded.  You
may have been using the website for well over 60 seconds, yet, only 40
seconds record.  This is leaving out crucial steps of the users experience.
 Is this a settings issue or a bug?

I've tried recording and comparing the user sessions while moving my mouse
around to ensure it wasn't stopping recording on inactive mouse.  No matter
what you do it seems a large chunk of the user session is missing.

What version of the product are you using? On what operating system?

2.01, latest

It would be nice to visualize the logs combined to one heatmap per page.

Is something like this planned or do I have to write it  myself?

Mouse tracking is recording, but on any menu that has a dropdown, it doesn't 
show the dropdown in replay.

Using the latest SVN version.