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cijothomas avatar cijothomas commented on June 4, 2024

Can you follow troubleshooting here: https://docs.microsoft.com/en-us/azure/azure-monitor/app/azure-web-apps#troubleshooting?
And the results of running this page:
https://yoursitename.scm.azurewebsites.net/ApplicationInsights

This may be an issue with AppService extension, so we need to know the version of it to investigate.

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faceoffers28 avatar faceoffers28 commented on June 4, 2024

@cijothomas I had to install Application Insights again in order to get the Kudu result. I have no idea if this is the new extension or the one I was using.

Pre-Installed Site Extension, version 2.8.23.1379, is running.

I assume this is a new version based on fact that I got a "new version warning" when I uninstalled the extension.

The good news is that Application Insights is now working again and the app is working too.

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cijothomas avatar cijothomas commented on June 4, 2024

Good to know things are working now. I am wondering how did you enable/disable application insights? Because the "new version warning" should be a thing of the past. With the new model, extension is always the latest.

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faceoffers28 avatar faceoffers28 commented on June 4, 2024

I just clicked Disable in the Azure Portal.

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cijothomas avatar cijothomas commented on June 4, 2024

Okay. The current UI talks about new update actually.
Anyway closing this as no further action needed.

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