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chrisnewmanuk

rt-extension-msteams's Issues

RT Internal Server error after installing the plugin

Hi,

First of all, thanks for making the plugin. I understand it was a long time ago when you wrote this plugin. Any idea why would RT stop working after installing this plugin. I start getting An internal RT error has occurred. Your administrator can find more details in RT's log files. as soon as I install the plugin.

When I try 1.3, it throws a warning about the missing 1.2 files. Thinking that could be an issue, I tried installing 1.2 but that also caused RT to crash. Interestingly, I find a permission denied at /opt/rt4/var/mason_data/obj in my /var/log/messages. I'm using RT 4.0.18

Jul  4 22:42:00 RT: [4416] mkdir /opt/rt4/var/mason_data/obj/2017449962: Permission denied at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Compiler/ToObject.pm line 110.  Stack:   [/usr/lib/perl5/5.8.8/Carp.pm:100]   [/usr/lib/perl5/5.8.8/File/Path.pm:156]   [/usr/lib/perl5/5.8.8/File/Path.pm:132]   [/usr/lib/perl5/5.8.8/File/Path.pm:114]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Compiler/ToObject.pm:110]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:440]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm:252]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm:215]   [/opt/rt4/sbin/../lib/RT/Interface/Web/Request.pm:62]   [/usr/lib/perl5/site_perl/5.8.8/Class/Container.pm:275]   [/usr/lib/perl5/site_perl/5.8.8/Class/Container.pm:353]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:351]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:345]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/PSGIHandler.pm:48]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/PSGIHandler/Streamy.pm:52]
Jul  4 22:42:25 RT: [4419] mkdir /opt/rt4/var/mason_data/obj/2017449962: Permission denied at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Compiler/ToObject.pm line 110.  Stack:   [/usr/lib/perl5/5.8.8/Carp.pm:100]   [/usr/lib/perl5/5.8.8/File/Path.pm:156]   [/usr/lib/perl5/5.8.8/File/Path.pm:132]   [/usr/lib/perl5/5.8.8/File/Path.pm:114]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Compiler/ToObject.pm:110]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:440]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm:252]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm:215]   [/opt/rt4/sbin/../lib/RT/Interface/Web/Request.pm:62]   [/usr/lib/perl5/site_perl/5.8.8/Class/Container.pm:275]   [/usr/lib/perl5/site_perl/5.8.8/Class/Container.pm:353]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:351]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:345]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/PSGIHandler.pm:48]   [/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/PSGIHandler/Streamy.pm:52]

Any pointer here would be helpful.

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