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beaucollins avatar beaucollins commented on July 19, 2024

To set up a new two-factor token on your new phone you need to go through the set up process again on the website that hosts your account.

I don't use outlook so I'm not familiar with their exact process. Usually it's just a matter of disabling two-factor on the account then going through the steps to set it up again (but this time use your new phone to scan the code).

The secret tokens should be treated as though they are stuck inside the specific device they are installed on. So to set up a new device, you'll need to get a brand new secret token.

from authenticator.

knockout-kevin avatar knockout-kevin commented on July 19, 2024

from authenticator.

beaucollins avatar beaucollins commented on July 19, 2024

I took a quick look at the Outlook settings. During the "Identity verification apps" process on the "Additional security options" page you can choose the "Other" option which will provide you with the QR code:

screen shot 2017-12-06 at 9 03 55 am

If you choose "iPhone, iPad or iPod touch" (and probably any of the other options) it will make you use their app.

from authenticator.

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