Comments (2)
You should have made sure that the keys were active on mac before backing up in + you should have made sure that from the first backup onwards they were all encrypted.
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Your two-factor authentication tokens are only stored locally on your device, and are not backed up to iCloud or to an unencrypted iTunes backup. Here's a few things you could try:
- If you have an encrypted (iTunes or Finder) backup of your phone from before you reset it, you could restore it to recover your two-factor tokens.
- Many websites that offer two-factor authentication give a set of "recovery codes" to help you recover access to your account if you lose your phone. If you have recovery codes, you could use them to log in and disable or reset two-factor authentication on your accounts. (Some websites also support SMS-based two-factor authentication for account recovery.)
- If neither of the above works, you can try reaching out to the support for the website you no longer have access to and request their help recovering access to you accounts.
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Related Issues (20)
- Duo Mobile App codes not working for Snapchat
- Authenticator token disappeared for Facebook HOT 3
- Migrate to new iphonr HOT 2
- Support for ios widget HOT 5
- It opens to a Token screen & I can’t get past it. It won’t give me a code. HOT 1
- (Feature Suggestion) Add "Move Code to new device" HOT 1
- Project roadmap HOT 3
- Lost 2 factor link HOT 1
- All Authenticator number fails HOT 3
- No updates in 3 years HOT 3
- Encrypted backup lost all keys on iphone upgrade HOT 2
- Switching from device to another with same Authenticator using iCloud ( iPhone Device ) HOT 1
- Lost all authenticator codes on my phone upon upgrading. Even with a data transfer
- Apple Watch support
- I can login my Facebook because of Authenticator code HOT 3
- Transfer to new iphone HOT 3
- Extracting tokens from encrypted backup HOT 4
- Will not scan code from computer on iPhone 14 max pro
- Cert expired for https://mattrubin.me/authenticator/
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