Hi;
I'm clearly doing something wrong or there is a crazy bug. Tried to create a wallet. It wanted me to scan a QR code to pay the 42 LRC. I initiated the transaction but when it got to Metamask it wanted a fee of 41 ETH to proceed.

A number of users are Withdrawing assets from L2 to L1 and in particular exchanges. However some users are mistakenly sending from L2 to L2 of exchanges and other users.

An additional warning and confirmation screen should be added to highlight the sending:
From Loopring
To Lx Address
Confirmation of fee

Note: Please ensure for withdrawals to exchanges that the exchange accepts deposits from Smart Contract Wallets and you have checked you are sending to the correct L1 or L2 address of the recipient.

After this screen. The below should be Next and then the above Confirm.

I created a loopring account/address via loopring wallet on iOS, which said for the name / address I had to give a minimum amount of characters and that underscores were allowed. The set up worked and the wallet works. But other apps etc do not recognized the domain as ens domain, but as invalid, as underscores are seemingly not allowed.

In 'Utilize: AMM Liquidity' section, at top, it says "Provide liquidity to earn a 0.20% trading fee from every swap." Should say, "0.20% per swap is distributed among liquidity providers (in proportion to pool share)."

I was going to put a similar comment in the DEX section here on GitHub but I don't see one. For exchange.loopring.io, in both the 'Swap' and the 'Pool' sections, would change the wording about the liquidity provider fee there as well. I think the wording should be clearer. Would use same wording as recommended above.

It would be better if the filter would stick. I don't want to see eg cancelled orders, but I have to apply the filter every time I get back into that screen.
Thanks

Under My Account, there should be an option to update Mobile or Email address in case these change so that the Loopring Guardian will have up to date details for wallet recovery or other approvals.

I report the extract from a dialog with "odesium" in Discord.

At the moment of writing a user cannot fully empty the wallet (tested in L1) of all currencies.

While sending the whole amount (press all out) of ETH/DAI etc. the smart contract accounts for the maximum possible fee while normally it's much lower. This implies that no matter how low fees are or how much money one has in the wallet, there will always remain a residue due to the Smart C. inflated prediction.

Under "User Agreement"

• the Privacy Policy hits a 404 error (on githib)
• the Terms hits a 404 error (on github)

When I created a Loopring wallet the points program was explained such that points were pegged 100:1 with USDT and that they would be able to be used to cover some fees within the app. As it stands now, points are only able to be used when transferring in the L1 -> L2 direction within the app and nothing else. They have also lost their peg and are currently valued at 1 Point = 0.004237 USDT (that's what it says on the Points page) which is 236:1 with USDT.

I feel they should at least be able to also be used when transferring L2 -> L1 within the app and the peg should be restored, but adding additional use cases (adding/removing liquidity) could also be beneficial to incentivize use of the Loopring protocol

This is likely a known issue, just putting it here for tracking ..

under "settings" ... Daily Quota is described as, "Not as no limit" .. just a bad translation. Should be "Has no limit"
Also : User Feedback page is still in Chinese. needs to finish being translated.

Protocol 3.6 should allow those transfers, but now it gives this error:

Balance is a steady 0$ / 0 ETH. Other small deposit also doesn't show up on balance, but at least on transaction list.

EDIT: sorry, duplicate #12

Does the Loopring guardian count as one of the 3 needed for the mining bonus? (Shadon)

Can you have the same Loopring wallet on 2 phones? By recovering it on the send device, does it lock first? (Matheus)

Should I send all my assets to L2 or will I have to bring them back to L1 for the update on the 27th? i.e. Can I migrate to 3.6 from L2 to L2 within the wallet, or must withdraw first, and spend gas?

Some people are sending funds to addresses that don't currently accept from a smart contract. Having a clear caution in the app, and web exchange, before sending would be recommended.

L1 slider bar/filter : selecting "remove Tokens less than $1, and "remove Token without price" broken ... selection makes no change.
This function works correctly under the L2 slider bar (tokens are removed form view)

Lopring app doesn't show Mkr tokens correctly sent and visible in zerion.io or zapper.io.

I just noticed this specifically for the FLI token. I had pooled some liquidity, but once I removed my liquidity and sent the FLI token to another wallet, I no longer see any history for the token.

Users are struggling to add non-loopring wallet guardians. Here's what they're doing:

Step 1
They are scanning/adding non-loopring wallets in the guardian search feature

Waiting for guardians approval

Step 2
Users go to security.loopring.io to add the guardian and it fails

Change iOS text
Can the iOS copy match the Android copy. iOS is not as clear

Possible Solution
Add another button which takes you to an instruction page.

Due to the max gas estimate, user cannot withdraw all funds from wallet without leaving residual balance of gas fee.

From User:
when I try to send from the app (or even MEW) it says I can't because I need 0.0435 ether or equivalent. If that's the fee it's around 76 dollars which is simply too high!
I simply want to empty my wallet (inside I have roughly 40 dollars) but I'm not allowed to do it.
So the thing is: my funds are stuck inside until gas fees are (hopefully) lower.
While I'm here I'm signaling this. Before having roughly 40 dollars I had more, I moved them (pressing "All out" when the app demanded how much I wanted to transfer) but for some reason those 40 remained back. I suspect it's a miscalculation of the fee, or maybe the smart contract keeps the maximum possible while generally the required is lower. Sincerely I have no idea.
What I understand is, probably even if fees were lower I would have the same problem (I can never completely empty my wallet, no matter how much I try to empty it) with a (each time) lower residue.
I have no idea how Metamask or Argent (if we are talking about custodial, smart contract based, wallets) allow to completely empty the wallet in one shot.

pressing on the empty white space on the "Add a guardian page" (empty white space between the back arrow and QR code scanner .. above the enter address field) brings you to the "invite new users now" screen ... probably not supposed to do that.
if that page is erased, that white space could cause a possible exception or fault? who knows ... but probably not expected/predicted behavior

I sent LRCs and eth either in L1 or L2 wallet, but balances always shows "zero"

Some users have expressed they want to be able to pay a lower gas fee to go from L1 - L2, if they are not in a rush, and don't want to pay so much gas. They cannot adjust it currently.

or even the ability to have two types, similar to fast withdrawal mechanism. to go immediate, or wait for a batch. (unsure if that is feasible for deposits).

A couple users have said that their balances in the app show with incorrect values, which change when refreshing the balances page. It seems to snap to some constant values. Are values still hard coded somewhere that makes it maybe show those values if it's not able to grab the dynamic values?

when I view the eth 1 balance, The word transfer is used twice:

• one time it means transfer to different L1 address.
• the second time it means transfer to my own L2 address.

Consider different words? maybe 'Send' for the L1 address?

I have an account locked by my guardian. I tried several times to unlock it inside security.loopring.io, but the TXs always fail..

Not sure if this is expected behavior or not ...

Going to the L1 screen to initiate a trade, and pressing any of the 25/50/75/100% buttons will fill the entire value of both L1/L2 funds.

Also from the L1 trade window, making a trade greater than the L1 account balance pulls all funds from L2 ... opposed to pulling ANY funds from L1 balance.

From user tjumma:

Hello, guys! I have a problem - yesterday I started creating a new wallet, but my creation time (1 day) has expired, I pressed create a new one to select a different name for it, but the app does not let me use the same email - it says 'The email has been registered before'

-- Is there a solution for this?

Getting an error using the Loopring hex address generated during Loopring Wallet creation.

Publish0x is returning an error stating, "Provided address is invalid, please check and try again"

Is this an error with Publish0x? or an issue of the wallet address generation checksum?

I'm using iPhone 7 iOS 14.4. The crash happens after I type in the amount of ETH I want to move and the hit "next"

I tried to make and fund a new wallet today. Tried twice, out of gas error for both transactions... finally I set the gas limit high enough on the 3rd one for it to go through. I suggest updating the new wallet deposit notification in app to recommend a specific gas limit. I entered 52000 manually for that 3rd transaction to post, even though I see after making the wallet that the limit only needs to be 23,300.

Info

Loopring L1 mobile wallet currently holds 1000 LRC tokens

Steps to reproduce

1. Click on L1 account in mobile wallet.
2. Click on LRC token
3. Click on L1-L2 transfer button
4. Enter amount, all 1000 tokens
5. Click next
6. Click confirm
7. Verify identity with biometrics(thumbprint)

Result

Failure notification stating, "Transfer failed, please try again later"

some users copy those keys down thinking their security relies on it. let's make a little label saying this is L2 stuff, not how you recover a wallet...

Trying to add a L1 external ETH address (from another wallet) doesn't work under the 'Add Guardian" page.
Either by manually typing, or using the QR scan.
In both cases, it only shows a 'No Search result" found and is unable to be selected

See here:

I solved all the issues changing system language from Italian to English/USA
Also German language is affected

Many people in crypto are averse to disclosing this info. Let's provide a little explanation as to why we need it, so it comforts them, and they see it is mainly for their own benefit.

I believe the reasons are:

1. Loopring Guardian. So if they lose access to their mobile wallet before setting guardians, we can help them recover it.

2. Sybil-resistance. So we don't spin up contracts and waste gas for nothing. (although this is obviously not airtight, since people can spin up email addresses trivially).

If I exit the wallet to access my email on my same mobile device to retrieve the code, I cannot then return to the page that asks for my code. It returns me as if I never asked for it. So unless you are accessing email on another device - and keeping the code page open on wallet - you are stuck.

您好，国人就直接中文了。

对于钱包不用私钥和助记词，这个感觉怪怪的。
我想我需要在技术上得到解释，要不然总不会安心啊。

换句话说，我怎么证明我对我的钱包的所有权啊。

sorry to bother.Best wishes.

Steps to reproduce:

1. I navigate to security.loopring.io and choose metamask from wallet connect options, and sign the message.
2. Click on add as guardian to display QR code.
3. Open guardian page and choose 'add a guardian' in loopring mobile wallet, and scan the QR code from security.loopring.io.
4. Enter a name & click Add

Result:

No guardian is added & notification appears, "An error has occurred, pleas try again later"

I have tried this probably 10-20 times, using different metamask accounts and the result is always the same -> an error occurs and no guardian is added.

Having installed the app and created my wallet via email, I went to find some ETH to transfer in.

Unfortunately when I returned I can no longer access the address to transfer funds in, nor create a wallet - because my email is now taken.

Users are confused as to whether the deposit for creation is a fee or they maintain the full assets. We should specify it is NOT a fee.

I accidentally uninstall the app. When I tried to recover it gives me an network error

Can the wallet app add a new feature: User can choose to be notified when the ethereum gas price is low or under certain value. This feature should be good for user to determine when to create a new wallet (more chance to create new wallet when gas price is low), withdraw or deposit.

I don't like supporting USDT only in terms of stablecoins. Many users are quite averse to that. Let's also please support USDC, DAI.

Even better would be supporting WBTC as well, that way we make it so it fits with this:

User feedback: to show fee amounts in USD so the extent of our L2 savings is readily apparent.

When trying to send red packets, if I don't click on 0 first, then the red packet app screen closes out.
In addition, if I try to send a packet to the public, I am not able to do so.

several users have reported this.

This can be in app, or a blog post we link to.

It's better to just show the suggested gas price and the estimated gas amount when transferring between L2 and L1 , even user cannot set the gas price currently. Show information like https://etherscan.io/gastracker is much better.