• Maintained by Chris Stone [email protected]
• Project: CIQS deployment for Call Center Automation
• Use case: Provide an Interactive Voice Response (IVR) bot to process product orders for a fictitious company that sells bicycles and bicycle accessories.

• Bot Framework with Skype Calling channel
  Routes calls to the bot
• Bing Speech Service
  Processes speech-to-text
• LUIS (Language Understanding Intelligent Service)
  Extracts intent and entities from text
• Azure Search
  Indexes the product catalog for product-query matching
• Azure SQL
  Stores product and order data
• DocumentDB
  Stores bot state and event logs
• Azure Storage
  Stores bot audio data for debugging
• Azure App Services
  Hosts the bot application

Choose CIQS, PowerShell, or Portal depending on your familiarity with Azure

Guided deployment using the Cortana Intelligence Quickstart

Deploy to Azure

$rg = "call-center"
$loc = "eastus"
New-AzureRmResourceGroup $rg $loc
New-AzureRmResourceGroupDeployment -Name CallCenterSolution -ResourceGroupName $rg -TemplateFile .\core\azuredeploy.json