Webex RSS is a parser bot designed to enrich the data provided from the Webex RSS Feeds.
It provides the following functions
- Separates the feed content into three Webex Spaces (Incidents, Maintenance and Announcements)
- Define a filter to limit based on a specific/set of clusters to monitor.
- Raise individual Tasks in JIRA for IT Service Management support processing.
- Further updates to each JIRA Task will be added as a comment
-
Register a Bot at Webex Developers for your Organization
-
Prepare JIRA Requirements, (if using JIRA)
a. Prepare Credentials
> echo -n 'email:api_token' | base64b. Add new or select existing field in JIRA for RSS Feed item unique identifier (used to match existing JIRA Tickets)
-
Create Spaces for Output Messages in Webex App
-
Obtain RoomId for each room (simply add [email protected] to space)
-
Build and Deploy Docker Container (or deploy to Cloud)
> docker build --tag webex-rss . > docker create --name webex-rss \ -e _ENVIRONMENTAL_VARIABLE_ = _value_ \ webex-rssNote - JIRA is Optional
These variables can be individually defined in Docker, or loaded as an .env file in the /app directory.
| Name | Type | Default | Description |
|---|---|---|---|
| TOKEN | Required | |
Bot Token for Webex Messaging Posts |
| INC_ROOM | Required | |
RoomId for Webex Incident Space |
| MAINT_ROOM | Required | |
RoomId for Webex Maintenance Space |
| ANNOUNCE_ROOM | Required | |
RoomId for Webex Announcement Space |
| API_ROOM | Optional | |
RoomId for Webex Developer API Space |
| CLUSTER_FILTER | Optional | |
Comma Separated List of Cluster Names to include. |
| GLOBAL_AGENT_HTTP_PROXY | Optional | |
HTTP Proxy Setting |
| GLOBAL_AGENT_NO_PROXY | Optional | |
Comma Separated List of excluded domains (Supports wildcards) |
| JIRA_SITE | Optional | |
FQDN of JIRA Instance |
| JIRA_PROTOCOL | Optional | https |
Protocol used to access JIRA Interface |
| JIRA_SSL | Optional | true |
Enables Strict SSL of the JIRA Server |
| JIRA_USERNAME | Optional | |
JIRA Username for Authentication |
| JIRA_PASSWORD | Optional | |
JIRA Password or API Token for Authentication |
| JIRA_PROJECT | Optional | |
JIRA Project Code (eg. NOTIFY) |
| JIRA_ISSUE | Optional | |
JIRA Issue Type (eg. Task) |
| JIRA_EPIC_FIELD | Optional | |
JIRA Parent EPIC Link Field Name (eg. customfield_12100) |
| JIRA_EPIC_ID | Optional | |
JIRA Parent EPIC Link Identifier (eg. EPIC-1223) |
| JIRA_IDENTIFIER_FIELD | Optional | |
JIRA Field API Identifier to store RSS Item Unique ID |
| JIRA_IDENTIFIER_NAME | Optional | |
JIRA Field Name to store RSS Item Unique ID |
| JIRA_API_LOG | Optional | false |
Log JIRA Tickets for Developer API Entries |
| DEBUG | Optional | |
Output Debug Log Entries to console (set to webex-rss*) |
| NODE_ENV | Optional | production |
RSS Cache data is skipped if NODE_ENV is set to Production (used for testing) |
| NODE_EXTRA_CA_CERTS | Optional | |
absolute path to additional CA file in pem format (eg. /certs/cacert.pem) |
- Verify Docker logs to ensure bot as started successfully, optionally debug can be enabled for more detail.
In case you've found a bug, please open an issue on GitHub.
This script is NOT guaranteed to be bug free and production quality.
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