- What's VUCA?
- This acronym is composed by the words "volatile", "uncertain", "complex" and "ambiguous", and was coined in the 80s, during the Cold War period, to explain the adversities of the military universe.
- At that time, such words still didn"t make as much sense to humanity in general as they do today - where things change in the blink of an eye and technology evolves exponentially.
- Volatile
- Volatility: Rate of change.
- Uncertain
- Uncertainty: Unclear about the present.
- Complex
- Complexity: Multiple key decision factors.
- Ambiguous
- Lack of clarity about meaning of an event.
- What's BANI
- The BANI world is an acronym made up of the words "brittle", "anxious", "nonlinear" and "incomprehensible". The creator of this new concept is Jamais Cascio, American anthropologist, author and futurist.
- He has written several publications on the future of human evolution, education in the information age and emerging technologies.
- Brittle
- Brittleness requires: Capacity and resilice.
- Anxious
- Anxiety asks for: Empathy and mindfulness.
- Non-linear
- Nonlinearuty calls for: Context and adaptivity.
- Incomprehensible
- Incomprihensivebility demands: transparency and intuition.
- Value Stream Mapping - VSM is like being in the shoe of a customer.
- VSM is a study and separating of VA - Value adding steps/processes from NVA.
- Non-value (NVA) adding steps/processes while focusing on the requirements of customer.
- VSM will identify potential pain points of the customers and will also trace out exact areas and reasons of wastes.
- These are very crucial aspect of any organization that aspires to be on the top of its market.
- Seek to understand what your customers value.
- Lead by example.
- Reduce or eliminate activities that do not add value to the customer.
- Thank, recognize and reward good behavior.
- Finish the activities that are of the highest value first.
- Make activities visible and value first, constantly monitor.
- Recurring feedback is essential for continuous improvement.
- Work to achieve great relationships with your customers.
- Work as a team and seek multidisciplinarity.
- Team self-organization improves delivery agility and efficiency.
- Fail fast and learn faster.
- Don't make the same mistakes.
- Focus is essential! Wip (work in progress) must be low!!!! Think simple and act fast.
- Align important constraints and expected results.
- Optimize communication.
- Be transparent.
- One team, one goal.
- Explore + experience + adapt.
- Reduce risk by delivering frequently and having the customer always close by.