gem install open311

require 'open311'

# Certain methods require an API key
Open311.configure do |config|
  config.endpoint     = 'https://open311.sfgov.org/dev/v2/'
  config.api_key      = 'yourkeyforpostrequests'
  config.jurisdiction = 'sfgov.org'
end

# Provide a list of acceptable 311 service request types and their associated service codes
Open311.service_list

# If meta data is available, provide attributes and definition for the service code
Open311.service_definition('033')

# Grab service requests, limited to 90 days or 1000 entries
Open311.service_requests

# Grab a service request, requires ID
Open311.get_service_request('12345')

# Post a service request, requires an api key
Open311.post_service_request

# Get a service_request_id using a token after a post_service_request
Open311.request_id('12345')

# Get service requests with certain parameters (service_code, start_date, end_date, status)
Open311.service_requests("status" => "opened")
Open311.service_requests({"status" => "opened", "service_code"=>"broken-streetlight-report", "start_date" => "2010-03-12T03:19:52Z", "end_date" => "2010-03-14T03:19:52Z"})

# Use Time.now
require 'time'
Open311.service_requests({"start_date" => (Time.now - 86400).xmlschema, "end_date" => Time.now.xmlschema}) // last 24 hours

# Get multiple service requests by ids, comma separated
Open311.service_requests({"service_request_id" => "101000119824,101000119823"})