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IVR Phone Menu with Tiniyo and Flask

This is a Python Flask application for an IVR (Interactive Voice Response) phone menu system. It uses the Tiniyo API for voice responses and menu navigation.

Features

  • Multilingual support for menu options.
  • Call forwarding to Tiniyo executives.
  • Specialized options for services like Hello Tunes and Balance Inquiry.
  • Easy customization of menu options.

Prerequisites

Before running this application, ensure you have the following set up:

  • Python 3.x
  • Flask
  • Tiniyo Account with API credentials
  • Internet connectivity

Getting Started

  1. Clone this repository to your local machine.
  2. Update the config.py file with your Tiniyo API credentials.
  3. Install the required Python packages using pip install -r requirements.txt.
  4. Run the application with python app.py.

Usage

  • Access the IVR menu by making a GET or POST request to /ivr/tiniyo.
  • Follow the menu options by pressing digits on your phone.

License

This project is licensed under the MIT License.

Author

  • Rajat Kumar Goyal

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