Comments (1)
Ultimately, Chats turn into ticket comments for posterity. The easiest and best way to employ zenpy is to start with the ticket as the base model, and get the comments associated with the ticket. Comments can come from a multitude of "channels", of which include but are not exclusive to chat channels.
Please see the documentation here:
http://docs.facetoe.com.au/zenpy.html?highlight=ticket%20comments
from zenpy.
Related Issues (20)
- Ticket cannot be rated HOT 7
- Search export support for page[size] parameter HOT 4
- Users incremental endpoint is missing the cursor attribute HOT 3
- [Feature Request] zenpy to support cache backends HOT 4
- Setting ticket status to "pending" but the UI creates an "open" ticket HOT 14
- [Question] Facing a weird issue while creating a ticket HOT 3
- Question: Adding a comment as part of the actions of a Trigger HOT 3
- [Question] Does zenpy support getting list of webhook invocations filtered by status? HOT 7
- `SearchExportResultGenerator.next()` raises `IndexError` HOT 6
- Zenpy Cachetools implementation is not ThreadSafe and doesn't have a lock HOT 2
- `TicketCursorGenerator` returns no values HOT 15
- `Ticket.commets` return no values HOT 2
- TooManyValuesException: Parameter organization_memberships cannot specify more than 1 values HOT 1
- Resource not found when calling Zenpy.chats.triggers() HOT 5
- Assignee: is not a member of the group HOT 2
- requests.exceptions.HTTPError: 404 Client Error: Not Found for url: .../api/v2/help_center/categories.json?page... HOT 2
- TypeError to_dict() got an unexpected keyword argument 'serialize' HOT 2
- Missing support for guide/content_tags HOT 5
- Weird behaviour while monitoring zendesk queue HOT 4
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