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Zendesk

Pull Zendesk ticket's and comments with Python 3.5 These two scripts will allow you too.... 1. pull all zendesk tickets for a date range you desire. 2. Get all the comments associated with those tickets.

You will need login-id, password and secret API key from the Zendesk website, as well as your specific URL. You will need a SQL database. HEre are the DDL statements for the simple tables.

CREATE TABLE [dbo].[Tickets]( [TicketId] nvarchar NULL, [DateInserted] [datetime] NULL, [CommentsRetrieved] [bit] NULL ) GO

ALTER TABLE [dbo].[Tickets] ADD DEFAULT (getdate()) FOR [DateInserted] GO

ALTER TABLE [dbo].[Tickets] ADD DEFAULT ((0)) FOR [CommentsRetrieved] GO

CREATE TABLE [dbo].[TicketComments]( [TicketId] nvarchar NULL, [CommentId] nvarchar NULL, [Comment] nvarchar NULL, [CommentCreate] nvarchar NULL )

GO

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