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Rysiek13 avatar Rysiek13 commented on May 29, 2024 1

Thanks. After running the Terminal command my iPad appeared (connected over Wi-Fi), but iPhone Pro 11 did not, even when connected over USB. Running the command again returned No other devices belonging to me.

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Rysiek13 avatar Rysiek13 commented on May 29, 2024 1

Update: Re-launching iTunes helped! It now shows both devices.

CT, you might want to add that to your instructions.

Thanks again.

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Rysiek13 avatar Rysiek13 commented on May 29, 2024

Forgot to note: it all worked fine with earlier versions of Catalina.

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jakes2311 avatar jakes2311 commented on May 29, 2024

I have the same issue, unfortunately.

Also on MacOS 10.15.2, iTunes 12.9.5.5 and iOS 13.3

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jakes2311 avatar jakes2311 commented on May 29, 2024

Nevermind, it seems like restarting my computer fixed the issue.

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Rysiek13 avatar Rysiek13 commented on May 29, 2024

Not here - still not seeing devices.

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cormiertyshawn895 avatar cormiertyshawn895 commented on May 29, 2024

If you see "The device is in use by another user on this computer", or nothing happens at all when you plug your device into iTunes:
in-use

  • Open Terminal from Spotlight.
  • Enter killall AMPDevicesAgent and press return.
  • While iTunes is open, unplug and plug your iPod nano back in.

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cormiertyshawn895 avatar cormiertyshawn895 commented on May 29, 2024

Added to instructions.

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