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Comments (6)

abelpinate avatar abelpinate commented on May 30, 2024 1

from retroactive.

tghuguenin avatar tghuguenin commented on May 30, 2024

Also having problem with iPod classic 5th gen. After installing iTunes 12.9.5.5 onto catalina via retroactive , itunes said it could not connect and needed to restore ipod. I did this (wiping ipod) with some difficulties...wouldnt' work from iTunes itself (unknown error), but did it from Finder. Now i have an empty ipod that STILL won't sync with itunes.

from retroactive.

tghuguenin avatar tghuguenin commented on May 30, 2024

Also--- my finder DOES show the iPod as BOTH USB external drive and the usual iPod finder sync menu (I need to be able to sync from iTunes though)

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tghuguenin avatar tghuguenin commented on May 30, 2024

when i start up itunes with the iPod connected, it says, "The iPod “iPod” is in use by another user on this computer."

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drefrome avatar drefrome commented on May 30, 2024

Same problem with latest gen iPod nano --- the converted iTunes wants to wipe it clean, and the Finder-based solution in Catalina doesn't handle podcast playlists correctly.

from retroactive.

cormiertyshawn895 avatar cormiertyshawn895 commented on May 30, 2024

If you see "The iPod is in use by another user on this computer", or nothing happens at all when you plug your iPod into iTunes:

in-use

  • Disconnect the device from your Mac, but keep iTunes open.
  • Click on the Spotlight icon (magnifying glass) on the menu bar.
  • Type "Terminal" and press return to open the Terminal app.
  • Enter killall AMPDevicesAgent in the Terminal window, and press return.
  • Connect the Apple device back to your Mac.

If you see "iTunes cannot read the contents of the iPod. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings":

cannot-read

  • Re-install iTunes using the latest version of Retroactive.
  • After re-installing iTunes, Retroactive will ask you about iPod syncing. Click "Enable Full Disk Access", and follow on-screen instructions provided by Retroactive.

7a


If you try to enable VoiceOver for iPod shuffle, but see "iTunes was unable to install the VoiceOver Kit. An unknown error occurred (1701)":

from retroactive.

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