Personas

Manually entering our applicants' rental application information is time consuming, and distracting us from serving our residents.

Implementing Aptexx Attract makes it so our Applicants can apply straight from their phone, in under 3 minutes, without us having to do any manual data entry.

Filling out a rental application is time consuming. There are so many fields! I wish I could just do this from my phone.

The community I just looked at uses Aptexx Attract. They texted me a link, and I was able to submit my application in just a few minutes. I got the apartment I wanted!

We need to improve our renewal rates. How can we improve our service, without increasing our managerial overhead?

Implementing Aptexx Engage gives us two-way texting, one-tap micro-surveys, package reminders, and photo-driven maintenance requests. These tools make it so much easier to give residents what they want without taxing our time.

I keep forgetting to pick up my packages when they are delivered to the office! I wish I could just text them to see when they're going to be there.

The community I live at uses Aptexx Engage. Now, we can exchange text messages and I get automatic notifications whenever I have a package.

The first of the month is so chaotic. Residents are in & out of the office non-stop dropping off checks! I wish they would just pay online.

Implementing Aptexx Collect has brought our online payment adoption rates over 80%. We're spending less time processing checks & money orders, and our residents are saving a ton of money.

I can't always make it to the office before it closes at 5:00. I'd love to pay online; but, their service doesn't work on my phone, and the fees for same-day debit card payments are just so high!

The community I live at uses Aptexx Collect. Now, I get a reminder text message every month, and pay right from my phone. My payment posts the same day I make it, and I can use my debit card for only $4.95. It's so easy!