[Bug] Issue with Running Code42Cli on-Prem solution about code42cli HOT 5 CLOSED

Hi @ishackigozi,

This was due to the change in py42 1.19.3 which moved all the c42api/v3 endpoints to a standardized api versioning scheme in the cloud.

Since support for on-premises installations is end-of-life at the end of this month, we won't be altering new versions of py42 for on-premise deployments, but you should be able to downgrade your py42 installation to revert to the previous urls compatible with your on-premise server:

pip uninstall py42
pip install py42==1.19.2

I should also note that the CLI version 1.11.1 updates the minimum py42 requirement to 1.19.3, so CLI version 1.11.0 will also be the latest you'll be able to upgrade to for on-premise servers.

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Thank you so much. Works Like a Charm

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Hello Tim,
I am trying to deactivate several devices. For some reason, I used the same format of the columns for the .csv file obtained from running this command.
code42 devices list --active -f CSV > output.csv

I included the devices I wanted to deactivate in a .csv and run the command "code42 devices bulk deactivate List.csv -f CSV > deactivation_results.csv"

In the deactivation_results.csv, I am getting this error

False: The device with GUID 'SRA2030008499 SRA2030008499 Active 2022-02-09T11:13:36.269-05:00 2021-02-03T15:28:09.802-05:00 8.2.1 win 10.0.19041 7.90E+17' was not found.

Please advise on how I am supposed to have the columns in the .csv

Thanks Again,
Ishac

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Two things I see here:

• The userUid in the error was converted to scientific notation (7.90E+17), which tells me this was probably edited with Excel. Use the following steps to import the CSV to make sure Excel isn't converting the large number uids: https://support.code42.com/Incydr/Admin/Monitoring_and_managing/Import_CSV_reports_to_Microsoft_Excel
• The columns in the error aren't separated by commas, so make sure after editing the file is saved/exported to CSV correctly with commas separating each column. You might want to open the file in a plain text editor to make sure it looks similar to this:

computerId,guid,name,osHostname,status,lastConnected,creationDate,productVersion,osName,osVersion,userUid
123456789,987654321182727,DESKTOP-ABCDEFG,DESKTOP-ABCDEFG,"Active, Deauthorized",2020-12-28T09:13:27.910Z,2020-09-10T13:40:22.188Z,8.5.0,win,10.0.17134,9233020000000000
123456789,987654321182727,DESKTOP-XYZ123,DESKTOP-XYZ123,"Active, Deauthorized",2019-12-23T10:59:22.114Z,2019-12-04T10:03:48.252Z,7.4.0,win,10.0,9233020000000000

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Hello, My apologies for not communicating ahead of time.
I was able to get the csv file. Although, the deactivation does not work
Any pointers please.
deactivation_results.csv

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