Govee TV Lights Not Responsive about homebridge-govee HOT 8 CLOSED

Hi,
Please from the plugin settings can you turn on Debug Logging and Request & Response Logging.
Then additional information will be added to the homebridge logs, hopefully indicating a more specific error.
Thanks

from homebridge-govee.

Sure thing:

[10/27/2020, 10:28:28] [Govee] → [TV Lights] status could not be updated as current status could not be retrieved.
[10/27/2020, 10:28:28] [Govee] [updateDevice()] HTTP Request. This message is yellow for clarity:
{
"device": "9B:09:78:9C:E7:0A:46:BC",
"model": "H6104",
"cmd": {
"name": "turn",
"value": "off"
}
}

After switching the power state, it seems to refresh and function just fine, however. It just seems to not be able to sense the power state initially.

from homebridge-govee.

I am now getting this error:

[10/27/2020, 10:28:44] [Govee] → [TV Lights] status could not be updated as current status could not be retrieved.

from homebridge-govee.

Could be that the light strip is in a mode that the plugin doesn’t support. which mode are you using when you get these errors?
Without a lengthy set of logs it’s difficult to pinpoint what the issue is!

from homebridge-govee.

from homebridge-govee.

The current status could not be retrieved is a specific error that is shown when govee “says” it can’t get the status.
I genuinely believe your strip is in a mode that isn’t supported by the API. Frustrating I know, but with this plugin I am limited by the capabilities of the API.

from homebridge-govee.

from homebridge-govee.

Thanks @jeanofthedead, glad in all other cases the plugin is working well.
Will close this due to this being an “issue” out of my control, due to limitations of the Govee API.

from homebridge-govee.