Comments (5)
tonyteate
commented on August 16, 2024
Video of the problem for reference
If anyone else is running into this similar issue, turning off frame quality estimation is a stopgap, but still awaiting a fix. If settings is an instance of RecognitionSettings:
settings.setFrameQualityEstimationMode(RecognitionSettings.FrameQualityEstimationMode.ALWAYS_OFF);
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DoDoENT
commented on August 16, 2024
Hi @tonyteate. We managed to reproduce the problem on HTC One SV and are still looking out what went wrong. It appears that on most devices crash does not happen at all.
Also thank you for the frame quality estimation tip. It will help us track down the problem.
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DoDoENT
commented on August 16, 2024
Hi @tonyteate!
Good news! We managed to fix the problem internally. The fix will be released with new version of BlinkID.
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tonyteate
commented on August 16, 2024
@DoDoENT Great to hear! Looking forward to updating to the new version soon.
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DoDoENT
commented on August 16, 2024
Hi @tonyteate,
please check if the issue has been solved in v3.2.0.
If the issue is solved, please close it.
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