beflagrant / kasey Goto Github PK

Some users (see: Jen Remsik and her customers at Training Tracker) have concerns around Records Management where items received need to be purged after a set number of days, weeks, or months.

After 8 months we finally have enough closed kase files that you have to scroll a bit to see them all.

It would be nice if they were sorted sensibly in a default order. Additionally, it might be good if they didn't all display on load and were instead paginated or date delimited. A search or filter mechanism might also be handy.

I have a kase that is currently responded to and I don't want to see in my queue. Case 0 on flagrant-contact is one example. I want to "archive" and if they ever respond again I want it back in my inbox.

I now understand that Destroy is a "soft delete", in the Parler of our time 😂, there is not however any way for me to navigate to see those kases.

Our AASM configuration does not allow the transition from open to closed.

I think that's probably OK. The experience could be improved. Currently it just throws and error.

Options, in addition whatever you think, would be:

• Only show the destroy button when the case state is not open.
• Put the Destroy on the show page for the case.

As I was testing notifications I closed a kase file. Out of curiosity, I then responded to the email received as a recipient. That response appears to have fallen into nothingness. Should a kase be re-opened when new information is submitted? Should the recipient received a "Kase Closed" to set their expectation that responses will no longer be processed?

/cc @bvandgrift