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Comments (8)

JohnCalhoun avatar JohnCalhoun commented on May 24, 2024 1

Great to hear! I going to close this issue (since we were not able to reproduce), please re-open if you have the problem again

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tdoyle3 avatar tdoyle3 commented on May 24, 2024

Have you tried reloading the GUI page?

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PabTorre avatar PabTorre commented on May 24, 2024

Yeah reloaded the page and also logged in from another box... same result...
It seems to be stuck.

Any idea where the Admin page stores the data for questions?

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tdoyle3 avatar tdoyle3 commented on May 24, 2024

All of the data you enter or import is stored in an ElasticSearch instance.

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JohnCalhoun avatar JohnCalhoun commented on May 24, 2024

correct, data is stored in AWS ElasticSearch service in an index called "qna-index". from the aws console you can go to elasticsearch, click on the cluster for your bot, go to indices and see the count for how many entries are in elasticsearch.

So the question is:
is the data there?
did they data not get saved?
or
did the data get deleted somehow?

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PabTorre avatar PabTorre commented on May 24, 2024

I nuked the installation and went back to square 1 with a fresh install. :(

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JohnCalhoun avatar JohnCalhoun commented on May 24, 2024

Are you still having this issue with the new install?

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PabTorre avatar PabTorre commented on May 24, 2024

On the new install I'm able to add questions and export files without problem.
Thanks!

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