alimac / err-request-tracker Goto Github PK
View Code? Open in Web Editor NEWRequest Tracker plugin for Errbot. Given a ticket ID, get RT ticket metadata
License: MIT License
Request Tracker plugin for Errbot. Given a ticket ID, get RT ticket metadata
License: MIT License
!help RT
Available commands for RT
• !find ticket - (undocumented)
This doesn't appear to work at the moment:
foo ticket-id
Need to test for this.
12:07:24 ERROR errbot.plugin_manager Error loading RT
Traceback (most recent call last):
File "/usr/lib/python2.7/site-packages/errbot/plugin_manager.py", line 390, in activate_plugin
self.activate_plugin_with_version_check(name, self.get_plugin_configuration(name))
File "/usr/lib/python2.7/site-packages/errbot/plugin_manager.py", line 203, in activate_plugin_with_version_check
raise PluginConfigurationException(unicode(e))
PluginConfigurationException: changeme [<type 'str'>] is not the same type as foo [<type 'unicode'>]
Configurable items:
We should have a way to test that the bot can log in to RT.
Idea: specify queues in configuration and poll those queues for new tickets.
Known bugs:
It would be neat if there were templates available for how the ticket metadata is displayed.
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