Comments (8)
@bestpika Hi there!
Could you specify please if this was an auto-update?
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@Aydinv13 I encountered a bug before, and after using the update file provided by your team, I did not receive automatic updates. Later, I updated once using the official website's nightly installation file, and then I have been using the application's automatic updates.
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By the way, I now have two computers with this problem.
It is after updating a certain version last September that automatic updates do not work until I manually updated the nightly version recently.
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@bestpika could you do the following:
- Turn on the feature again and reboot your system then turn it off again and check if the problem has gone
- In case it still persists please remove the app via advanced uninstaller and reinstall the new build
- press Win+R -> Regedit -> Ok -> find paths:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run
Computer\HKEY_CURRENT_USER\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run
Find the AdGuard string entry and check if/nosplash
parameter is there (AdGuard.exe /nosplash) - Collect the debug log as it's explained here and send them to [email protected]
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You mentioned the registry, I checked and found that there are two startup items, one of them does not have /nosplash
, which should have been added by your installer during an update.
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@bestpika It will be done in the near future, thanks for the note.
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@bestpika By the way could you specify from which version you updated? Just to make sure we're moving in the right direction.
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