Events won't play in zmNinja about zmninja HOT 9 CLOSED

Forgot the ZoneMinder version, 1.36.33

from zmninja.

We have released 1.7.005 which should address this. Might take some time for it to appear on google play.

from zmninja.

from zmninja.

I've been having the same problem for at least a year. I have tried everything I could possibly think of. I can view live feed in zmninja but not events. The events show up with a thumbnail in the events screen but if I try to play one, it shows a dark gray image with a black play button and a cloud download icon and it never loads. I gave up trying to get help on the forums, no one there knows anything besides "idk works for me"

from zmninja.

I'm the only one even trying to make it work. It's slow going. Feel free to send a log dump here and I'll take a look.

from zmninja.

Here is my zmninja log. This is what happens when I try to play an event.

Feb 5, 2024 04:27:28:575 PM INFO Returning pre-loaded list of 1 monitors
Feb 5, 2024 04:27:28:718 PM INFO EventCtrl called with: E/MID=0 playEvent = false
Feb 5, 2024 04:27:28:724 PM INFO Image padding digits reported as 5
Feb 5, 2024 04:27:54:800 PM INFO Using stream mode single
Feb 5, 2024 04:27:55:007 PM INFO *** Constructed API for detailed events: http://192.168.1.94/zm/api/events/11877.json?
Feb 5, 2024 04:27:57:015 PM INFO >>>Starting checkAllEvents interval...
Feb 5, 2024 04:28:08:160 PM INFO file location:file:///data/user/0/com.pliablepixels.zmninja_pro/files/zmNinjaLog.txt
Feb 5, 2024 04:28:08:187 PM INFO EventModalCtrl: paused
Feb 5, 2024 04:28:08:187 PM INFO EventModalCtrl: paused

attached is a screenshot of what it looks like when this issue happens.

here is everything in my /var/log/zm directory.
zm_logs.zip

If there are any other logs or data you need to get a better idea of what's going on, please let me know. This issue started happening after I updated from Debian 11 to Debian 12 and I've been trying to fix it ever since.

from zmninja.

Note that the latest version of appimage also has this exact same problem for me.

from zmninja.

I think I found something. When I manually access the same api url hat zmninja tries to access from a browser, that url might be: http://192.168.1.22/zm/index.php?view=view_video&mode=mpeg&format=h264&eid=12666. Pasting that url into any browser will result in an unplayable video file and firefox says "no video with supported mime type found". However if I right click "save video as..." and download the video despite it being on a mime error screen, I can acttually play that file on my computer in vlc.

I don't know how to use ffmpeg to convert a video format to a different one with an acceptable mime type (or perhaps no mime, isn't mime a form of drm?) but if I figure that one out, I'll see if I can then manually convert it on the server and access the video from a browser then post the results.

Edit: I can now confirm that this bug is actually being caused by mime issues. Replacing the file "12666-video.hevc.mp4" at the location the video file is stored with a known working one that works when you try to view it in the browser will actually work when view in zmninja 1.7.006. I still have not figured out how to use ffmpeg to convert the original video into one without mime errors but if I do, I'll be able to hack up a script that unborks all the mime borked video files like once a day.

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I solved it. The problem was that my videos were being saved as h265 because my camera was set to pass-through and the camera was outputting h265 which seems to be less compatible with stuff than h264. I fixed this by going into the settings for that camera then going to "recording", the changing video writer from "pass through" to "encode". I then selected libx264 as the encoder and now it finally works.

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