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zaus avatar zaus commented on August 12, 2024

Without seeing the output from the debug email, I'm going to assume that you're not mapping the correct fields from the form plugin. For example, Gravity Forms makes it somewhat difficult to anticipate the format -- I've seen at least two examples where it was something like "input_5" and then elsewhere something like "input_field_5"; it probably had something to do with differences in their plugin versions.

But regardless, the debug email will tell you exactly what the form is posting, which you can then use to correctly map the fields.

from forms-3rdparty-integration.

zaus avatar zaus commented on August 12, 2024

Whoops, didn't mean to close it yet.

from forms-3rdparty-integration.

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