«Updating Subscription» does not redirect or close about memex HOT 4 OPEN

Hey there,

sorry that Memex gets in the way, I will have a look at it immediately.
A couple of questions that will help me zero in on the problem faster:

• Which browser are you on?
• How long do you already have a Memex account?
• Did that problem also appear before you did the upgrade?

Thanks!

from memex.

Trying to get into a resproducable state and a few notes/questions:
How long did you stay on the "Update Subscription" screen? It took for me like 10-15s to confirm.

from memex.

@blackforestboi

Which browser are you on?

Arc (from the Browser Company) on macOS. Which is basically Chrome.

How long do you already have a Memex account?

Something around 2020 maybe? At least, that's a recipe I found in my email history about a subscription I bought.

Did that problem also appear before you did the upgrade?

No.

How long did you stay on the "Update Subscription" screen? It took for me like 10-15s to confirm.

I had it open, waited perhaps 30 seconds, left it open and did something else in another tab. Came back after a couple of more minutes, and then just closed it manually and checked if the subscription is visible in the Memex extension.

from memex.

I had it open, waited perhaps 30 seconds, left it open and did something else in another tab. Came back after a couple of more minutes, and then just closed it manually and checked if the subscription is visible in the Memex extension.

Ok great info, thanks!

from memex.