Label matcher stopped working about app HOT 8 CLOSED

Thanks Omar for reporting the issue. I'll try to reproduce the issue and report back, give me a day or two

from app.

it looks like the @CareMessagePlatform does not have a paid plan, which is required in order to utilize the settings. Can you check on https://github.com/marketplace/wip/ if you have a paid plan?

If you cannot pay, no worries, you can add your org to https://github.com/wip/app/blob/master/pro-plan-for-free.js. All revenue is donated to https://p5js.org/, WIP is a non-profit project. It's main purpose is to demonstrate how to build GitHub Apps with Probot

from app.

Yes indeed, this is all very odd. When I see events from that organization, it does not show me that the installation is on the free plan and hence ignores the configuration.

Could you maybe try to cancel the plan and re-enable it?

from app.

So we have a "pro" plan but it's showing $0/month (possibly because of our non-profit status):

It seems strange though that it would suddenly stop working 🤔

from app.

I've checked my logs again, and it looks like it stopped recognizing your plan on Jul 29 at 10:34:13am Pacific time. Other installations don't seem to be affected.

from app.

Could you maybe try to cancel the plan and re-enable it?

@danielnc, can you give that a try?

from app.

Hmm, seems to be working now for new PRs 🤷

Everything looking ok on your end? Should we close this issue?

from app.

hmm maybe just a hiccup, sometimes there are GitHub incidents that impact WIP and all the other GitHub Apps:
https://www.githubstatus.com/

Please reopen if the problem reoccurs. Thank you

from app.