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jxy-s avatar jxy-s commented on June 4, 2024 2

3.0.7412 -> Help > Check for updates 👍

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Still34 avatar Still34 commented on June 4, 2024 1

Same thing here; still can't consistently reproduce. It's been crashing all the time for me over the last while. More than willing to provide crash dump (privately).

Edit: If it helps, here's the output from WinDbg

0:005> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullPtr

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 15

    Key  : Analysis.Elapsed.mSec
    Value: 1950

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 1

    Key  : Analysis.Init.CPU.mSec
    Value: 31

    Key  : Analysis.Init.Elapsed.mSec
    Value: 6165

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 91

    Key  : Failure.Bucket
    Value: NULL_POINTER_READ_c0000005_SystemInformer.exe!Unknown

    Key  : Failure.Hash
    Value: {70c36ab1-9a97-5e59-4be5-4d13284d3bec}

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 249161

    Key  : Timeline.Process.Start.DeltaSec
    Value: 26

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1

    Key  : WER.Process.Version
    Value: 3.0.11934.7407


FILE_IN_CAB:  SystemInformer_DumpFile_GITJKWDQXBCNEPU.dmp

NTGLOBALFLAG:  0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS:  0

CONTEXT:  (.ecxr)
rax=000001afb23f5340 rbx=0000000000000000 rcx=0000000000000006
rdx=0000008ec6f90000 rsi=00007ff6be4bc1c0 rdi=000001afb23f5340
rip=00007ff6be338189 rsp=0000008ec80ff820 rbp=0000000000000000
 r8=000001afb23f5350  r9=000000007ffffff3 r10=fffffedf15d0a12a
r11=000000000000000b r12=0000000000000005 r13=0000000000000000
r14=000001afb16e9b00 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
SystemInformer!PhAutoDereferenceObject+0x49:
00007ff6`be338189 8b03            mov     eax,dword ptr [rbx] ds:00000000`00000000=????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 00007ff6be338189 (SystemInformer!PhAutoDereferenceObject+0x0000000000000049)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000

PROCESS_NAME:  SystemInformer.exe

READ_ADDRESS:  0000000000000000 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

STACK_TEXT:  
0000008e`c80ff820 00007ff8`0d30103f     : 000001af`b16e9b00 00000050`00000004 00007ff8`0d31df20 00000000`00000000 : SystemInformer!PhAutoDereferenceObject+0x49
0000008e`c80ff850 00007ff6`be33df26     : 000001af`b23f5760 00007ff8`0d31df20 00000000`0000000b 000001af`a76fbd50 : ExtendedNotifications+0x103f
0000008e`c80ffb40 00007ff6`be27e465     : 000001af`b2a2de70 00000000`00000000 000001af`b23f5760 000001af`a76fbd50 : SystemInformer!PhInvokeCallback+0x86
0000008e`c80ffb80 00007ff6`be27e713     : 00007fdf`311e17cf 000001af`b1cf08a0 00000000`00000000 00000000`00000000 : SystemInformer!PhQueryMemoryItemList+0x10f45
0000008e`c80ffbe0 00007ff6`be33df26     : 00000000`00000000 00007ff6`be4bc260 000001af`b1cf08a0 000001af`b1cf07b0 : SystemInformer!PhQueryMemoryItemList+0x111f3
0000008e`c80ffc10 00007ff6`be22eb54     : 000001af`b1cf08a0 00000000`00000000 00007ff6`be4bb070 000001af`b1cf07b0 : SystemInformer!PhInvokeCallback+0x86
0000008e`c80ffc50 00007ff6`be3385b5     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : SystemInformer!PhReferenceDeviceItem2+0x1354
0000008e`c80ffcc0 00007ff8`20ad257d     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : SystemInformer!PhAutoDereferenceObject+0x475
0000008e`c80ffd00 00007ff8`2204aa58     : 00000000`00000000 00000000`00000000 00000000`00000000 80000000`00000800 : kernel32!BaseThreadInitThunk+0x1d
0000008e`c80ffd30 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28


STACK_COMMAND:  ~5s; .ecxr ; kb

SYMBOL_NAME:  SystemInformer+49

MODULE_NAME: SystemInformer

IMAGE_NAME:  SystemInformer.exe

FAILURE_BUCKET_ID:  NULL_POINTER_READ_c0000005_SystemInformer.exe!Unknown

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  3.0.11934.7407

FAILURE_ID_HASH:  {70c36ab1-9a97-5e59-4be5-4d13284d3bec}

Followup:     MachineOwner
---------

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jxy-s avatar jxy-s commented on June 4, 2024 1

If possible, please email me a full dump [email protected].

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w4po avatar w4po commented on June 4, 2024

+1
I had the same problem, right after I updated to (3.0.7353)

Steps to reproduce: I tried to search for a process name and as soon as I typed the first character the app crashed,
I reopened the app again, this time I tried to click on the Case-Sensitive button and the Regex button, but the app crashed again and again.

I then tried to check for an update, and there was none of course, but suddenly the issue was solved without me changing anything???!

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Puncia avatar Puncia commented on June 4, 2024

My WinDbg output is basically identical to the one above, including the stacktrace, so I think it's safe to assume it's the same issue.

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Slopz avatar Slopz commented on June 4, 2024

Experiencing the same thing!

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jxy-s avatar jxy-s commented on June 4, 2024

Fixed via: 106ac12

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