Comments (6)
I think this is a nice feature. Thanks for the info on bugtrap, I'll figure out
what
it can do.
However, I think captured desktop image may contain some personal information
of the
user, so we have to request additional user consent before sending such report.
I do
not want some antivirus program detect CrashRpt as spyware.
Original comment by [email protected]
on 22 Nov 2009 at 11:50
- Changed state: Accepted
- Added labels: Type-Enhancement
- Removed labels: Type-Defect
from crashrpt.
Understood about the personal information. For my projects there is no personal
information risk. These are workstations that process large volumes of data. Is
a
simple crash dialog sufficient? I don't want to make my end-users to have to
click
through numerous dialogs or repeatedly check radio buttons, etc. in order to
include
the screenshot. My concern is that end-users won't send the crash report or stop
sending screenshots if the process is too cumbersome.
Original comment by [email protected]
on 23 Nov 2009 at 3:06
from crashrpt.
I think there won't be additional troubles for users, we should just let them
know
that the report contains screenshots of the desktop.
I'm thinking about what image format to choose for screenshots (GIF or PNG). I
performed some tests and it seems that zipped GIF files provide better
compression.
However GIF causes image quality loss (which is not critical factor).
I think the report size should be as small as possible, that's why I would
stick to
GIF format. Your ideas?
Original comment by [email protected]
on 23 Nov 2009 at 4:14
from crashrpt.
GIF is fine. My workstations are usually dual screen running at very high
resolution.
I am not so concerned about file size. There will be times where I will need to
dump
the entire process space memory contents. Some of my crash dumps will be
hundreds of
megs in size after compression. The difference between GIF and PNG is small when
compared to a dump file of the entire process space.
GIF or PNG is fine. Does not matter to me. GIF might be better for some users.
PNG is
more widely accepted and more popular. Your choice.
I can say that bugtrap uses standard BMP which are huge. PNG or GIF would be an
improvement over BMP.
Original comment by [email protected]
on 23 Nov 2009 at 10:19
from crashrpt.
Original comment by [email protected]
on 23 Dec 2009 at 7:09
- Changed state: Fixed
from crashrpt.
Issue 23 has been merged into this issue.
Original comment by [email protected]
on 22 Mar 2010 at 3:30
from crashrpt.
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