What kind of credential is needed for infrastructure faults? about mangle HOT 16 OPEN

Hi @carlaabanes , mangle needs to a user which has sufficient permissions like a root or admin so the user can execute such commands. A low privileged user might not have such permissions which can effect the system.
Thanks,
-Avinash

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Hi @carlaabanes , mangle needs to a user which has sufficient permissions like a root or admin so the user can execute such commands. A low privileged user might not have such permissions which can effect the system. Thanks, -Avinash

thanks! need to change our mangle account and do another test.

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Hi @carlaabanes , mangle needs to a user which has sufficient permissions like a root or admin so the user can execute such commands. A low privileged user might not have such permissions which can effect the system. Thanks, -Avinash

Hi ashrimalivmware ,
we already updated our credential that mangle is using to root.
when we try to execute manually the mangle commands, the error is the same even after doing it with sudo. Even tried to change the default directory of /tmp to another directory but still facing the same issue.

all our fault testing is failed and we are facing blank wall.

anyone had the same issue?

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Hi @carlaabanes ,

To assist you further I need a few more details about the failure.

1. Can you please share screenshot of the failure,
2. mangle logs,
3. what command you executed manually which failed &
4. which mangle version you are using?

Thanks,
-Avinash

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Hi @carlaabanes ,

To assist you further I need a few more details about the failure.

1. Can you please share screenshot of the failure,
2. mangle logs,
3. what command you executed manually which failed &
4. which mangle version you are using?

Thanks, -Avinash
ashrimalivmware

Hello, please see my screenshot below.

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Hi @carlaabanes ,
To assist you further I need a few more details about the failure.

1. Can you please share screenshot of the failure,
2. mangle logs,
3. what command you executed manually which failed &
4. which mangle version you are using?

Thanks, -Avinash
ashrimalivmware

Hello, please see my screenshot below.

Mangle version is 3.5.0

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Hi @rpraveen-vmware Can you please help with this issue?

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Hi @carlaabanes,
This looks like the issue with the exec permission on the /tmp directory.
Can you try remounting the /tmp directory by giving the volume permission to execute.
command to try:
sudo mount /tmp -o remount,exec

After that you should be able to inject Infra faults.
Let us know.
cc: @ashrimalivmware

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Hi @carlaabanes, This looks like the issue with the exec permission on the /tmp directory. Can you try remounting the /tmp directory by giving the volume permission to execute. command to try: sudo mount /tmp -o remount,exec

After that you should be able to inject Infra faults. Let us know. cc: @ashrimalivmware

Thank you for your reply, however, our application team informed me that /tmp already have 777 permission.

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Hi @carlaabanes ,

I think it's best to have a zoom call to debug it further. Please help me with the suitable time and also provide me your email id so I can schedule a call.

Thanks,
-Avinash

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Hi @carlaabanes ,

I think it's best to have a zoom call to debug it further. Please help me with the suitable time and also provide me your email id so I can schedule a call.

Thanks, -Avinash
HI Avinash,
@ashrimalivmware
We do not have internet access from our VMs. I also added here the mangle application log file, hope its useful.
mangle-logfile.txt
Thank you so much.

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Hi @carlaabanes
Checked that this log file doesn't contain the Infrastructure fault logs.
can you execute some of Infra faults and get the logs.

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Hi @carlaabanes Checked that this log file doesn't contain the Infrastructure fault logs. can you execute some of Infra faults and get the logs.
@rpraveen-vmware
mangle-logfile-2.txt
Hello, thank you for your reply. Attached here is the infra logs. Please help me fix the issue.

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Hi @carlaabanes ,

I think it's best to have a zoom call to debug it further. Please help me with the suitable time and also provide me your email id so I can schedule a call.

Thanks, -Avinash
Hi @ashrimalivmware
my email address is [email protected]. I work in SGT time zone.

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Hi @carlaabanes
As I see in the recent log file you sent,

cd /tmp//infra_agent;./infra_submit --operation inject --faultname cpuFault --load 75 --timeout 10 --faultId cpuFault failed. errorCode: 126 output: bash: ./infra_submit: Permission denied

We had seen the similar issue with one of the internal team and had solved it by remounting the temp directory. (Command in one of the previous comments above..).

The directory of /tmp was:
root@nsx-manager:~# ls -ltrd /tmp
drwxrwxrwt 25 root root 4096 Jun 9 11:59 /tmp

The permission still remained same after remounting the directory.
But it helped in resolving the exec permission issue.

Can you try that. (Assuming its not done). Then try injecting fault.

If this not resolving, please send us the infra_agent.log on the Endpoint location:
This will be generated at : /tmp/infra_agent/infra_agent.log

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Hi @carlaabanes
Let me know the update on the above comment..

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