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Comments (18)

ric2016 avatar ric2016 commented on September 26, 2024

I cannot reproduce this.
Can you check your php error log? There should be something there that indicates the problem. Alternatively, try re-installing this particular module.

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TheDutchJewel avatar TheDutchJewel commented on September 26, 2024

Can you check your php error log?

Where can I find the php error log? No error in the Control panel > Website logs

Alternatively, try re-installing this particular module.

Already done, but without success.

The problem is in the file module.php: if I only delete that file, webtrees appears.
Maybe it has a problem with the number 2 in the local path (D:\xampp\htdocs\webtrees2\modules_v4\vesta_classic_look_and_feel\module.php).

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jpretired avatar jpretired commented on September 26, 2024

I have the same issue as TheDutchJewel.
Installed modules:
vesta_common, vesta_classic_look_and_feel.
In Control Panel > Modules there is no entry for vesta_classic_look_and_feel

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ric2016 avatar ric2016 commented on September 26, 2024

ok, I'll investigate further.

Have you used the 'compact_themes_adjuster' module before? Is that module now disabled, or its folder removed?

Regarding the error log: In general, see here: https://webtrees.net/faq/500/
You may be able to determine the location of the error log file via Control Panel > Server information, or via your php.ini file (search for 'error_log').

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jpretired avatar jpretired commented on September 26, 2024

I have used the compact_theme_adjuster before.
I disabled it and deleted its folder before installing vesta_laf.

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TheDutchJewel avatar TheDutchJewel commented on September 26, 2024

Have you used the 'compact_themes_adjuster' module before?

No.

Is that module now disabled, or its folder removed?

It's disabled and the folder exists.

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TheDutchJewel avatar TheDutchJewel commented on September 26, 2024

Control Panel > Server information > 'error_log'

\xampp\php\logs\php_error_log

But that logs folder does not exist, so no error found.

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ric2016 avatar ric2016 commented on September 26, 2024

ok, can you check your php.ini (location should be "\xampp\php\php.ini"), you may have to enable error logging:
log_errors=On

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ric2016 avatar ric2016 commented on September 26, 2024

@jpretired This isn't quite the same issue, as you don't seem to get a blank page.
Have you tried to re-upload the module folder?
Can you check your php error log?

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jpretired avatar jpretired commented on September 26, 2024

I do get a blank page. I reinstalled the module twice, no change.

Can you check your php error log?

I added these to .htaccess:
php_flag display_errors on
php_flag display_startup_errors on
php_value error_reporting -1
No errors in my php_errors.log

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ric2016 avatar ric2016 commented on September 26, 2024

Hmmm, tricky - which php version do you use?
The blank page is returned via Http Response Code 500? Is there anything else in the response?

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ric2016 avatar ric2016 commented on September 26, 2024

@jpretired Just to make sure: You are on webtrees 2.0.5?

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jpretired avatar jpretired commented on September 26, 2024

yes, webtrees 2.0.5
PHP Version 7.2.24-0ubuntu0.18.04.6

The blank page is returned via Http Response Code 500?

No, just blank page.

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ric2016 avatar ric2016 commented on September 26, 2024

Sorry, but I'm running out out of ideas how to solve this without an error message.
We'll have to wait for others to encounter the same issue, unfortunately - or you'll have to find out how to configure your system to log the respective error message: There has to be one.

In general I think it's easier to handle error logging via php.ini (in particular on local systems, such as xampp), rather than via .htaccess. Make sure you have the correct location of your error log, then create some dummy log entry (just add error_log("xyz"); somewhere in webtrees, e.g. in index.php), then make sure this entry appears in the error log, as expected.

Also make sure via Control Panel > Server Information, that "error_reporting" has a "Local Value" != 0, preferably something like 32767 (-1 seems to be ok as well).

Once you have established the error logging basically works as expected, re-enable the module and re-check the error log.

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ric2016 avatar ric2016 commented on September 26, 2024

The latest Vesta release may fix this issue, can you test this?

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jpretired avatar jpretired commented on September 26, 2024

Looks like it is WORKING!! - thanks Richard!
Note:
so far I installed vesta_classic_laf and vesta_common modules only. Not the others.

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TheDutchJewel avatar TheDutchJewel commented on September 26, 2024

Same for me: problem fixed with v2.0.5.0.2!
Thank Richard!

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ric2016 avatar ric2016 commented on September 26, 2024

Thank you all for testing.
By the way, I have raised the error reporting issue here, that will make it easier in the future.

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