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ruksi avatar ruksi commented on September 3, 2024

This would indicate that pip package valohai-utils is not installed according to step.command instructions specified by valohai.yaml

Which repository are you using? If it's public, I could take a look or otherwise you could include (a possibly stripped) valohai.yaml containing the step you are using.

Most probable causes are:

  1. there is no pip install -r requirements.txt in the step.command section of the valohai.yaml
  2. there is no valohai-utils specified in the said requirements.txt
  3. this both are assuming that valohai-utils isn't already part of the Docker image you are using, which is usually the case

For example, our public TensorFlow example lists these at:

from docs.

marcelo-borghetti avatar marcelo-borghetti commented on September 3, 2024

from docs.

ruksi avatar ruksi commented on September 3, 2024

ah, yes, I think I got it, possibly

if you've created an account without the help of our customer success team, your account won't be able to connect to the Internet (reason being crypto miners, we forbid network access on new accounts until they are flagged safe)

the fastest way to reach them would be to open a chat on the Valohai website (bottom right)

from docs.

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