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krillin666 avatar krillin666 commented on May 27, 2024 1

Hi @krillin666,

I apologize in advance if this doesn't help, but could you double check the note history once more by opening the previous version(s) of the note, and then click on the Append/+ button to see if the text is stored there?

image

Hello @JaspalSuri ,

I appreciate the tip, however this solution did not work also (I was writing in edit mode and not append mode though, just to note). I've already started to write the deleted note again because it is futile to ruminate on this issue any more.

Thank you for your time.

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JaspalSuri avatar JaspalSuri commented on May 27, 2024 1

Hi @krillin666, I apologize for overlooking that detail. Thank you for trying it anyway.

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TheodoreChu avatar TheodoreChu commented on May 27, 2024

Hi @krillin666, thanks for reporting this. I'm so sorry that you lost your note. 😞 Which platform and app version did you use (web, windows desktop, etc.), which version of the editor did you use, and which editing mode did you use? Were you writing in the Edit textarea or the Append textarea?

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krillin666 avatar krillin666 commented on May 27, 2024

Hello @TheodoreChu , I am using version 3.5.18 of SN and was writing in edit mode only (Monaco mode) using version 1.2.5 of Append Editor. After I lost the note and saw that all my notes that used your editor were giving me the initial prompt (when there is nothing written) I unninstalled your editor and installed again but with version 1.2.6 now. As I said initially, all notes started to display normally again, however the note I had just written disappeared completely and I could not access it through other editor modes or recover it through the History menu.
Just to note that I am using SN for around 2 years (paid version) and this never happened to me.

Thank you for your time.

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JaspalSuri avatar JaspalSuri commented on May 27, 2024

Hi @krillin666,

I apologize in advance if this doesn't help, but could you double check the note history once more by opening the previous version(s) of the note, and then click on the Append/+ button to see if the text is stored there?

image

from append-editor.

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