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Comments (7)

kristofser avatar kristofser commented on June 3, 2024

Hey thank you for this issue, we're going to look into it asap.
Seems to be something wrong in Tag Manager configuration .

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sutcliffe121 avatar sutcliffe121 commented on June 3, 2024

Great - thanks. Let me know if you need anymore details.

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sutcliffe121 avatar sutcliffe121 commented on June 3, 2024

Hi @kristofser, did you manage to take a look at the issue, any thoughts?

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sutcliffe121 avatar sutcliffe121 commented on June 3, 2024

I see this is also an issue on your staik.be website. If a user provides consent, but then changes their mind, GA cookies are still set.

You can see below, my cookie consent is set to false, but GA cookies are still there:
image

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kristofser avatar kristofser commented on June 3, 2024

Hi sorry for the late reply.

I've planned in our marketing team (next tuesday) to check this issue out because this looks like some weird Tagmanager issue. I'll keep you posted asap.

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kristofser avatar kristofser commented on June 3, 2024

Hi @sutcliffe121
I've checked this issue with some people, and the fact that these cookies remain is normal behaviour. These are Google cookies (or any other cookies for that matter). We don't delete any cookie that is present.
We just put our __cookie_consent to false which means that when Google Tag Manager that has been configured, it won't track anything anymore.

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martinschenk avatar martinschenk commented on June 3, 2024

Thanks for the answer. I had the same "problem".

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