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gare-bear avatar gare-bear commented on June 8, 2024

@WenzhaoTan-Chowbus Thanks for your patience. begin/endCheckedBlock is optional but recommended.
What printer & connection type are you using? Also, what is your endCheckedBlock timeout value set to?

It could be a combination of the length of the print job, and the timeout value.
If the job is long and the timeout value is exceeded the SDK can throw an exception, but on the printer-side, the job will still continue to print.

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WenzhaoTan-Chowbus avatar WenzhaoTan-Chowbus commented on June 8, 2024

@gare-bear The printer we used is "MCP31" and the connection type is Ethernet. The timeout value is 30000mS.

So should I need to extend the timeout value?

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gare-bear avatar gare-bear commented on June 8, 2024

That will depend on the length of your receipts but 30s should be more than sufficient.
Can you help me reproduce this issue?

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WenzhaoTan-Chowbus avatar WenzhaoTan-Chowbus commented on June 8, 2024

Sorry, this issue is difficult to reproduce, we discovered it through our log system and user feedback.
And port.endCheckedBlock this code return the error "EndCheckedBlock : PortException"

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gare-bear avatar gare-bear commented on June 8, 2024

@WenzhaoTan-Chowbus We're you able to fix the issue or find the cause?

If you can reproduce the issue more reliably, it would make debugging the issue much easier.
Also, it's really important that you use both begin & endCheckedBlock; you can't use one without the other.

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bandit-ibayashi avatar bandit-ibayashi commented on June 8, 2024

This issue will be closed as there has been no movement for a long period of time.
If you continue to experience similar issues, it would be appreciated if you could post another one.

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