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NickCraver avatar NickCraver commented on June 10, 2024 1

How big are the keys? I see am HMGET, what's the aggregate payload being fetched here?

Also: there are a lot of goodies in newer released and more diagnostics, I'd definitely recommend upgrading.

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EmmanuelPonnudurai avatar EmmanuelPonnudurai commented on June 10, 2024 1

@NickCraver We have identified the issue and its not with redis or SE redis package.

  • We connect to our redis instances via a load balancer (f5)
  • The load balancer had data limits and a bunch of redis requests were never getting fullfilled.
  • The SE redis client threw timeout exception as a result.
  • We confirmed this by going to redis without load balancer and we saw no issues.

Our plan is to up the limits on load balancer and verify.

This issue can be closed now.

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EmmanuelPonnudurai avatar EmmanuelPonnudurai commented on June 10, 2024

@NickCraver The payload size is in this case is average 550 bytes. There are some where its around 1K -2K bytes but nothing huge.

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