Comments (2)
Hi @charmingcamo, thanks for the report and sorry for this issue. It looks like on Desktop we're seeing 20-50% packet loss on incoming audio which would explain the poor quality. From the Android logs it looks like the calls were connected over a cellular network -- do you mind double-checking for us that both devices were connected to the same network?
from signal-desktop.
Hi @trevor-signal ,
my apologies for the delay on my end; I've fallen ill and it's been quite a few rough days.
Anyways, yes I can confirm that this was in the same network, because I've used the hot spot of my phone (5G network) for the laptop which I used to make the first call. I disabled the VPN for both calls to ensure, this is not a factor.
I can perform more tests with other connections (and especially WiFi and/or Ethernet) at the end of this week or beginning of the next week. I will post updates here, as soon as I have news.
Cheers
from signal-desktop.
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