The remote procedure call failed about set-outlooksignatures HOT 3 CLOSED

Hi Bruno,

this is a very strange error, pointing to a problem with the Office/Word installation on your test client.

The error is strange because lots of steps happen in Word before the error occurs:

• Word is started
• The temporary copy of the template file opened
• Picture replacement variables are replaced with real values
• Non-picture replacement variables are replaced in different views
• The temporary copy of the template file is saved

Also, Word problems typically already show up when Word is started, and not in the middle of the process.

The first error looks like the COM connection to Word gets lost for whatever reason. The second error is a consequential error, because after the unexpected error, the clean-up process tries to quit the background Word process.

Is this reproducable on multiple machines? Or does it only happen on a specific machine or with a specific user only?

from set-outlooksignatures.

Thanks @GruberMarkus!
A malfunctioning Word add-in was causing the issue. Solved!

from set-outlooksignatures.

My pleasure!

from set-outlooksignatures.